Assignment Group field should not pick inactive groups

Bijay Kumar Sha
Giga Guru

Hi,

I've an existing script available for Assignment Group field as below:

BijayKumarSha_0-1684732324070.png

BijayKumarSha_1-1684732421505.png

 

I need to one condition in above existing script as active=true. So, that Assignment Group should pick only active groups. 

However, the problem is the above BR is in Global table. How I can dot walk to group table and then to Assignment group?

I tried to put active=true in reference qualifier in the dictionary of Assignment group filed in above screenshot, but it's not working for all the tables like inc, service request, change, problem, task, group approval etc. 

So, only option is left for adding the condition in the script itself. 

Can anyone help me to do this?

 

10 REPLIES 10

SumitH
Tera Contributor

Hi Bijay I have a same requirement i have to restrict the assignment groups on task table and its not working for me.