Attachment corrupted?
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‎09-30-2024 10:45 PM
I attached a file to a record
but for some reason it wasn't displayed.
When I checked the attachment table I found that a record had been created with the "Name", "Content Type", "Table Name" and "Size (bytes)" fields left blank (Null).
The "Table Sysid" field was set to the sys_id of the record to which the attachment was made.
I don't know why this is happening...
Can attachments be damaged when attached?

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‎10-01-2024 02:20 AM
Hi @bonsai ,
is it happening for all the attachments for that record? or only with specific attchment
Do have any logic written on the attachmet table on insert??
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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‎10-01-2024 03:03 AM
This is not occurring with any specific file or situation.
Uploading the same file again processed it successfully.
The following file upload errors have occurred:
org.mozilla.javascript.EvaluatorException: GlideRecord.setTableName - empty table name (sys_script_include.2a2e54780a0a0b0500957d4debce8ed6.script; line 22)
EvaluatorException(JavaScript evaluation error on:
var att = new Attachment();
att.setRecord(current);
if (att.isIndexed()) {
var key = current.table_name + '-' + current.table_sys_id + '-' + current.sys_id;
gs.eventQueue("text_index.attachment", null, current.operation(), key, "text_index");
}
)
This is the system log.

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‎10-01-2024 04:33 AM
Hi @bonsai ,
This is the out of box script include to process attachment sys_id is "2a2e54780a0a0b0500957d4debce8ed6" name : "Attachment", check any logic has been chaged or updated??
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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‎10-01-2024 10:47 PM
This script has not been modified