Hello, I am trying to make a specific KB document public. I have went to the sys_public and listed kb_view as public. I have also made the kb homepage public. From the KB itself, I am getting a message saying "the kb_view UI page is public-users are...
Can you add attachments to quick messages?
We're a couple months into our launch and got a question about delegation. I went into my profile to review delegation before contacting the customer and noticed we don't have ANY of the tabs mentioned in the how to video. How to Our System I...
Good morning developers.I have a query for everyone to see if anyone can solve it. I have been asked for a report that the headers of some reports come in a different style to the one that comes out of the box. I mean, they want the report headers to...
Hello everyone! My name is Swapnali Juwatkar, I am looking to build my career in ServiceNow.I am working as an ITSM Knowledge Manager. I am from a non-developer background. Currently, I'm learning from the Now Learning platform and planning to prepar...
Hi,I created a VA topic and i want to allow only one company to use it.The "who can access this topic" options seem to be quite limited.is scripting the only way to do the restriction if i dont want to create new system role?
I am trying to create a flow that changes the state of a RITM when the state of a story, that belongs to the RITM is changed. However, I am unable to find the sc_req_item table in the Data pill to define the action of my if-flow. I have defined the r...
Is there a limit to the amount of email client templates you can add to a table. I am currently facing an issue where my email client templates are not applying. I have set conditions to specify which template applies however it is not working as exp...
Hey everyone, I am facing a weird issue, I created a template but I captured it in update set when I finished the template. I was not capturing it from the moment i started making it. Screenshot of the template : Now when I move the update set to the...
May I know what is the starting salary after completing CSA.
The ServiceNow Clone Profile page page has the option to "Preserve in Progress Global Update Sets" but it does not have the option to Preserve Completed Update Sets. This can be done by excluding tables sys_update_set and sys_update_xml. There would ...
Is it possible to join an archive table in a database view? I have a request to create a report that would include records on the archive table and the incident table. Creating a report for both tables is preferred over changing our Archive Rules fo...
Hello, This might be a stretch to find out, but I wanted to try. We have data that was imported / uploaded to the cmn_location table throughout the years. Everyone associated with that time is no longer with the organization. So now we are trying to...
Hello, Within our 'Employee' taxonomy we have a child topic called 'Technology' which in turn has a child topic called 'Change & Adoption' for our training team to use. We would like to create sub-pages within the 'Change & Adoption' child topic for ...
Is there a way to add attachments to emails created by flow designer?
