Hide the Title on a Quick Link or Topic in Employee Center
Hello, Is it possible to hide the title, on a widget in Employee Center? Thanks,
Forum Posts
How can I change a user's login to use their e-mail instead of user ID?
We have two LDAP imports from different AD environments, and I have discovered that there are overlapping user IDs between these two. This is causing accounts to completely disappear. Since we cannot manage both of these AD environments the same way,...
About “refresh” and “reset filter” on the dashboard
I created "Dynamic Content" with a red frame on the OOTB dashboard. This sets conditions for the filter that is displayed when you click the button.The interactive filter in the blue frame is from OOTB. When executing "Refresh" from the context men...
How to TEXT a user when an Incident SLA escalates to CRITICAL.
I have scanned through hundreds of results but haven't found an answer to this yet. The Community Search isn't very good, in my opinion. If you have *current* knowledge of this, please let me know. Thanks in advance! Note: We are currently using VAN...
CHANGE tickets: "UPDATE" / "SAVE" / "SUBMIT" buttons lead to random cached page instead of reloading
When a user clicks on the "UPDATE" / "SAVE" or "SUBMIT button, the ServiceNow page is not simply reloaded:instead the user is redirected to a random page cached from previous sessions - is there any option to avoid this?E.g. always reload the same t...
Resolved! Dumps for CSA delta
Hi Community, I know it's a stupid question but can u help me with the dumps or guide me how to give ServiceNow CSA delta exam.Any help would be appreciated. Thanks in advance
Resolved! ServiceNow and JavaScript
Hello Everyone!I am currently enrolled in the SysAdmin path but I am also wondering, how much JavaScript must one know in order to use it with ServiceNow ?
Resolved! The table for attachments ( sys_attachment_doc) doesn't decrease in size after atth is deleted.
We have a process that deletes the attachment files from the table but the table doesn't decrease in size. What needs to be done to decrease the attachment table size after deletion?Steps to reproduce: - Create new issues with large attachments. - Ge...
CSA Exam
Hello Everyone, very excited to be here. My question is, how long does it take to prepare for the CSA exam. Any good additional information and resources to prepare for the exam?
Best Practice on building a process to approve/reject an item
We're a fairly new ServiceNow customer and I'm moving our first non-IT workflow from Kissflow into ServiceNow. I have my initial thoughts on what steps to take but I thought it best to ask if there's an accepted best practice I should follow instead....
Macro Invoke - Lightweight Glide List
Hello, I have a lightweight glide list on a UI page with the following invoke Macro: <g:macro_invoke macro="lightweight_glide_list" id="user_collector" name="user_collector" reference="sys_user" can_write="true" control_name="QUERY:active=true^u_empl...
Resolved! Workday Integration
Hello SN Community, Other departments were merged to a different company but still works for us. Because of this they are all disabled in workday hence when the Workday integration schedule job runs, It will disabled those users in ServiceNow as well...
Portal search not returning catalog items after upgrade
We have just upgraded all of our instances to Vancouver and have discovered that our service portal is no longer returning any catalog items when searching for them. KB's are being returned only. Looking at the logs, I can see an error when searching...
Auto Assign To Based On Group Members
In ServiceNow, when someone updates the assignment group for an incident ticket, the system should automatically check if that new assignment group has only one member. If there's only one person in the group, their name should be automatically fille...
Get RITM details in the report
Hi all, I have created a report on Approvals table, with the below filter conditionApproval for starts with RITM Now I want to choose the columns : Approver, Approval for, Requested by, Requested for and the Request number. But currently unable to c...