General > Groups | Manage editing
General > Groups | ManageThe owner of a group can edit the members of the group.The goal is to have multiple people with access to edit the group members. Is that possible?
Forum Posts
Report displaying list of users assigned to a role as on a particular date.
We have a requirement to run a report showing how many users were part of a role on a particular day. For ex: I want to show the trend of users assigned to ITIL role as on 1st of every month. Is there a way we could run this report in ServiceNow?
Can I get a list of Plugin names?
I'm trying to compare various instances to see which plugins (and versions) are installed. I've found the very useful "./xmlstats.do" which give me a nice list of components and versions. What I'd really like to get is the "friendly" name of the plug...
Data Filtration - Filter Incidents/Requests
Hello! I'm using Data Filtration to filter HR Incidents and Requests from users that don't have an HR role.This is working fine:Users with HR role can see all Incidents and Requests, including HRUsers without HR role cannot see HR Incidents and Reque...
Access to this content denied based on report_view ACLs
Hello all, After upgrading our DEV instance to Utah, we are facing an issue on the "My Status" page showing multiple 'Access to this content denied based on report_view ACLs.' As an admin I am not having this issue. Any ideas on what needs to change...
Resolved! Mandatory in Policy Exception config is grayed out
Hello Everyone,How to enable the Mandatory check box?Currently it is grayed out. I already look for policies or BR, but no found.
Not able to populate dynamic field value to description through HR Template
HelloI have a Requirement where i need to create HR Template and HR Agent will be using this template while creating HR Task manually. In HR Template i am populating Rich description field. In this field i need to show some field values from parent t...
Resolved! SLAs are not getting attached to incidents in production
We have created new sla definitions which are working fine in sub-prod instances but not in productions, we move the slas today.I followed all the trouble-shooting articles regarding this provided by servicenow but nothings seems to fix it. My start ...
Resolved! HRSD Roles Question
Hello! I had a quick question about HRSD roles. Am I correct in my assumption that: HR Admin contains all of the roles of HR Manager which contains all the roles HR Basic? Just wanting to make sure I understand that correctly. Thank you!
emails not making it to gmail
we've recently started getting complains from our customer service reps that customers are not receiving emails from servicenow. this is new and was working fine in the past. we do spoof our outgoing emails but have had the spf records in place for...
How(step by step ) to create a module with link type as content page?
How(step by step ) to create a module with link type as content page? Also how to enable/view the content administration in all menu of servicenow
Prevent Approval from requestor - Requested Item
Hello, I have a catalog item, which goes to group approval when the requested item is created. I want to prevent a requestor who is part of the approval group from approving their own requested items. I'm currently using flow 'Ask for approval' I cur...
Global Developers without Admin Rights
Hello Community, In our environment we have multiple development groups, developing across both Scoped and global applications. I am trying to develop a methodology that keeps us from having to give developers full admin privileges. I am curious ...
Best Practices
I'm curious to know how you all manage and maintain your instances? Can someone share a best practices with me, i'm really new to the Admin side of ServiceNow and could use all the help out here! Thank you all in advance.
