Resolved! Create a new catalog item for HR systems
Hi all, I would like to create a new catalog item under HR systems (manage service catalog). Do I need to create an update set for this? or is this not necessary? Thank you, Ecevit
Forum Posts
Error message for schedule report
Hi, Running the Tokyo version of Snow, lately been getting notice from 1 user about their scheduled report not showing any data and displays an error message. I tried a fix I found here and seemed to work ok for a few months. Anyone having this issue...
Migrating from Instance Security Center (ISC) to Security Center
I am looking to migrate to Security Center in the coming days, I am relatively new to ServiceNow and am wondering if the ISC needs to be uninstalled in order to install Security Center or if the best practice is to run both for some time until Securi...
I'm looking for a way to send emails with PDI.
I want to send an email using PDI.I don't think it's possible to send directly from the instance, butIs it possible to send emails using Gmail or a personal email account?I would like to test the email functionality using PDI.
Notification to close change sent when planned end date is in the past.
Hi everyone I am trying to create a notification that gets sent to someone as soon as their change's planned end date has passed. People forget to close changes that has been put into production and I need to constantly remind them. I tried the notif...
Resolved! Cost associated with assigning users to groups that have roles ending in _admin?
Hi ServiceNow Admins,I understand that there are costs typically associated with adding System Administrators (admin role) to a user.Does anyone know if there is a cost associated with assigning user roles ending with _admin for a user that already h...
Mid Servers - for every environment
We have 2 windows Mid Servers connected to our ServiceNow production.Do people then use separate mid servers for each non-production DEV/TEST/PREPROD environments?Just means we would need to have windows 8 Mid Servers? or do people install multiple M...
Resolved! Error message when creating UI Policy
Hi all, I sometimes get the following error message in a red banner at the top "There are multiple UI Policies with the same Order for this field - their run order is" when i try creating UI Policies/ UI Policy Actions. Any thoughts?
Resolved! Add user criteria to multiple items
Does anyone know of a way to add one user criteria to several items simultaneously?I have not been able to find any posts addressing this question or had any luck on google.Would be a big time saverThanks
Resolved! Get removed list collector item in client script
Hi, We have a list collector and we need to be determine what item was removed from it in an onchange client script. So for example, if the list has 'A', 'B', 'C' in it and we remove 'A', leaving 'B' and 'C, we need to be able to know that 'A' was re...
Looking to track history of who an asset has been assigned to
Hi All, I'm looking to be able to track the history of each asset, as to who it has been assigned to. I can view this individually by clicking the "Activities" tab on the particular asset, but I need a report to show the history of "All" assets betw...
Resolved! Add instructions for To-dos Approval Request
I need to add instructions for a To-dos Approval Request for a particular catalog item. Every time the item is ordered, approvers need to know exactly which of the products in the item they need to approve. The instructions need to be added to the To...
Resolved! Based on Work Notes update and User , need to generate the report for that particular user
Example: One user worked on the ticket and put some work notes.. later the ticket was assigned to a different user or a different group. I want to track that data based on work notes and User name. ( Condition: if the X user puts the work notes, I wa...
Resolved! How can I sort a filter result?
Hello guys, I would like to know how can I sort below filter by descending.The script is in the "Link Function" of a widget (Time Card Portal Main Container) $scope.timesheetFilter = 'sys_id!=' + scope.data.timesheetId + '^user=' + scope.data.userId ...
Resolved! Which tables will have Demo Data when creating a new instance
Hi all,Which tables will have Demo Data when creating a new instance？ Before submitting a Remove Demo Data request, I would like to know from which tables will Demo Data be removed?
