SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Workspace Column heading Search

How do you search on a column to find a particular entry in a Workspace List.  In the classic interface, there was a search field at the top of the list that you let you select a column name and then type an entry in the field to filter the list to t...

Community Alums by Community Alums  
  • 749 Views
  • 4 replies
  • 0 helpfuls

Field should not be editable from list view

Hi,We have a custom table which can be accessed by users only with admin role. The read and write ACLs return true only for admin users.1. I have created a field in the OOB 'dmn_demand' table referencing this custom table. The value for the field wil...

Harish74 by Tera Expert
  • 659 Views
  • 4 replies
  • 0 helpfuls

Resolved! Not able to use Webaccessor Voucher for my CSA Exam

Hello Experts,I am not able to registered myself for CSA Certification exam using the Webaccessor voucher.I took 3 days instructor lead training last year. Both my Webaccessor & Now learning has exactly same email address.But getting "Candidate is no...

VShine by Mega Guru
  • 808 Views
  • 4 replies
  • 0 helpfuls

Resolved! Time calculations help

Hi all, I have created a field on a catalog task table, "Total worked time" which is of Duration field type.So, once the catalog task state is changed from Open to In Progress and until Closed complete, I want to calculate the time duration worked on...

Lucky1 by Tera Guru
  • 527 Views
  • 2 replies
  • 1 helpfuls

powershell API for sc_task table

I'm trying to use powershell and the SNOW API to GET tasks from sc_task table.   For reference I can pull back RITM w/ no issue from sc_req_item table.   To do this i am using the following as example. $table = 'sc_req_item'$value = 'RITM0253310'$pro...

New admins joining our team

What are the most effective methods for onboarding and training new ServiceNow admins to ensure they have a solid foundation of knowledge and skills?

maintenance plan

Hi all so i have task on schedule maintenance plan..  I already created custom tables.. and record producer..but i dont know what to do next...am in learning process of servicenow ...can anyone help with task...I attached whole demo task in word docu...

Screenshot (31).png Screenshot (32).png Screenshot (33).png
SAM321 by Tera Contributor
  • 568 Views
  • 1 replies
  • 0 helpfuls

Resolved! Non-breaking space

How can I add none-breaking space when exporting data to excel or csv ?

Hagos by Tera Contributor
  • 2544 Views
  • 2 replies
  • 1 helpfuls

Who should have an ITIL access?

We are almost over the limit regarding ITIL license and I am trying to figure out if we can reduce users who have an itil access but not using it that often.

nebiata by Tera Expert
  • 831 Views
  • 4 replies
  • 0 helpfuls

Resolved! hide section Notes in incident form

How can I hide the Notes section in the incident form????using a Client Script onLoad???   

LeonardoMirand_0-1684352607078.png
Community Alums by Community Alums  
  • 894 Views
  • 4 replies
  • 1 helpfuls

Order Guides

Hello,I am looking to add multiple requested items to an order guide to be fulfilled by a specific group after the order guide is submitted. For example, I would like a hiring manager to be able to submit a New Hire order guide from the portal with s...

ZGauss by Tera Expert
  • 991 Views
  • 2 replies
  • 2 helpfuls

Resolved! Using a scheduled job to add an additional comment to a RITM

I am trying to use a scheduled job to add an additional comment to RITM that meet a certain query. I want RITM that have the state open, approval requested, and created date more than 6 and less than 9 days from the query. Here is the code I came up ...

Erik Stuer by Tera Guru
  • 1026 Views
  • 10 replies
  • 0 helpfuls

Resolved! sysapproval_approver table is driving me nuts

I have built out a flow to send out notifications for requests that need to be approved from my client's service catalog. My issue has to do with adding an additional comment to the associated RITM when the approval has sat in the requested state for...

Erik Stuer by Tera Guru
  • 1783 Views
  • 3 replies
  • 1 helpfuls