Authentication to remote instance failed on PROD after turning on MFA setup
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2023 09:55 AM
Hi,
I just turned on MFA on QA and tried to migrate source changes to PROD and got this error message " Authentication to remote instance failed. The error reported was "Method failed: (https://qa.service-now.com/sys_update_set.do?SOAP&displayvalue=all&redirectSupported=true)HTTP/1.1 401 Unauthorized with code: 401". Check saved username and password."
Both instances have the same security patches. MFA is not on PROD it is only in QA. If I turned it off on QA there been no issue to update sources.
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-30-2023 07:42 PM
check if the user you used in Update Source has admin rights in the source instance to pull update sets.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2024 05:29 PM
HI @Jatinder_singh .
I am facing the same ssue but after cloning the instance. did you solve this?
Thanks in advance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2024 03:28 AM
@Jatinder_singh did you find any solution for same?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-17-2024 03:06 AM
@Jatinder_singh @Pavan kumar jog @Mahfuz Qureshi1 Any Luck on this? I am also facing the same issue.
