Automating KBA creation via Copilot API and Power Automate
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06-11-2025 05:02 AM
Good evening,
My first post here!
I'm wondering if anyone has looked at using Power Automate workflows to make headerless event-driven KBA creation?
I've built out event-driven monitoring flows to watch folders for Business Analysts' Visio processes and with Copilot API process them into basic Work Instructions. I just wonder if something similar can be integrated into RPA for ServiceNow.
P.S. Nice to meet you all 😁 - Scott
#PowerAutomate #copilot #MicrosoftTeams #KBA #API
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