Business Rule Action set field value not working

[Vengeful]

We receive a requirement in Change Request that during creation of CR if the user select SAP-AMK in Subcategory 1 the COE must to auto-populate to SAP.

I created a BR see screenshot

When to run

Actions

When I tried it, it's not working

[Ankur Bawiskar · Accepted solution]

@Vengeful 

to see it happen real-time you need to use 2 onChange client scripts 1 on Subcategory1 and 1 for type field

I would recommend using business rule rather than use 2 onChange scripts

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Vengeful]

Hi @Ankur Bawiskar 

Yes, no other BR.

My only concern now is that during submission (New), once I select Subcategory 1 to SAP-AMK, the COE is not populating.

Since the COE is mandatory, I tried to select other value like AMS

After submitted, the COE became SAP.

[Kavita_Bhojane · Accepted solution]

Hi @Vengeful,

Try using on change client script on SubCategory 1 :

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    //Type appropriate comment here, and begin script below

if(newValue == "SAP-AMK"){

g_form.setValue("coe", "SAP");

}

    else{

g_form.setValue("coe", "");

}

}

Use Field Name as "SubCategory 1" in the above client script

Please mark my answer helpful and correct if you find it useful.

Thanks,

Kavita Bhojane

[Vengeful]

Thank you so much @Kavita_Bhojane 

[Kavita_Bhojane]

Hi @Vengeful,

Could you please mark my answer helpful?

Thanks,

Kavita Bhojane