Resolved! Filter query
We have a module My Risks, Visible to role sn_risk.user and I used Arguments. However, my access with admin role can no longer click the All.Even our Service account - System Administrator can no longer click the All.
Forum Posts
Resolved! Do I need to grant a role to the owning group?
We use the owning group function in knowledge management.We are thinking of setting up a group record for the owning group without assigning a role.A separate group exists for assigning roles.Is there a problem with this design?We would like to know ...
SSO Implementation in ServiceNow - SAML and OpenID Connect OIDC Setup
Hi ServiceNow experts, I am still new to ServiceNow. I have follow-up questions when I refer to Documentation: Multi-Provider Single sign-on (SSO) Is SAML 1.1 still supported in ServiceNow?Does version of SAML affect the set-up method? *(SAML 2 Singl...
Resolved! flow to create a change request using an catalog item
I have a requirement to create a emergency change from a catalog item, so i created an flow, however when i select the emergency, it still creates a normal change. How can i get around that?
Seeking ServiceNow Opportunities | Certified ServiceNow Administrator & ITIL Certified
Hello ServiceNow Community,I hope you’re all doing well. My name is Raheela Awan, and I’m actively seeking opportunities to gain hands-on experience as a ServiceNow Administrator. I have recently completed my ServiceNow Certified Administrator certif...
When creating an update set that changes the "sys_ui_section" of the default view, an error occurs w
When creating an update set that changes the "sys_ui_section" of the default view, the following error occurs when applying it:"Found a local update that is newer than this one"The "sys_ui_section" of the environment to which it is applied has not be...
Resolved! SAML Setup in ServiceNow - Multi-Provider SSO vs. SAML 2 Single Sign-on
Dear ServiceNow community, I am currently new in ServiceNow. Would like to know the difference between these two methods of starting SAML Setup in ServiceNow. 1. Multi-Provider SSO2. SAML 2 Single Sign-on Using Method 1, I only require XML file or Id...
Resolved! Knowledge base-workflows
Hello Everyone,I am having trouble to understand a question i have come across recently.What are the four knowledge workflows available in the ServiceNow base instance?A. Instant Publish: Immediately publishes a draft article without requiring an app...
Resolved! Just passed CSA but it says...
Hi, I passed the SN CSA via WebAssessor but under my acct, it says it expires the same day. What does that mean?Does SN CSA cert expire in 3 years, or does it not expire?Also, I am wondering how soon the online badge will show for LinkedIn.Is the nex...
Now learning -Module Tâches Now Learning Task module
EnglishI am going through through journey of becoming an admin and I have encountered a problem in the task lesson. Here are the instructions of the practice below and I do not understand instruction 5 and 6.French1- Accédez à Tout > Libre-service ...
Resolved! ACL-CRUD
An administrator creates "customer_table_admin" and "customer_table_user" roles for the newly created "Customer Table". Which ACL rule would grant access toall rows and all fields to both the customer_table_admin and customer_table_user roles?A. cust...
Resolved! Module and Business Rule
We have a module My Risks visible to role sn_risk.user and below is the filter condition. We receive requirement that when they click the All in the filter, no record should be displayed.So I created a business rule before-query to preview this(func...
Resolved! Workflow Studio Flow Messages to User
We have a working integration spoke between ServiceNow and our ERP system. The current flow I'm building out allows a user to submit an incident for an ERP password reset. The flow is working, users are getting their new passwords, and the respon...
Module Filter base on User's country
From this module Site Risks, visible only to users that have role: sn_risk.site_head, sn_risk.site_risk_managerLink Type The requirement is that when a user that a member of those roles open the Site Risks he or she can only see the lists of Risks re...
Resolved! How to hide choices of fields
Hello, I want to hide some choices but don't want to delete them.Because some choice type fields are configrated to have dependencies.Ex) [field_1]-choice_a, choice_b, choice_c [field_2]-choice_d, choice_e *They will appear if choice_a are selec...
