Business Service only visible to ITIL users

[AdamR5104082030]

I'm having an issue where only ITIL users can see a specific service that i need all users to be able to see. How can i make it so all users can see it?

 What ITIL users see...

 

What non ITIL users see..

[Michael Fry1]

You may need a field level ACL as well. Just dup the new ACL you created and change None to *.

[AdamR5104082030]

no such luck, unfortunately, that didn't work either.

[AdamR5104082030 · Accepted solution]

I found the Solution! I was entering the wrong table. I was entering cmdb_ci_service_business and needed cmdb_ci_service. Thanks, everyone!