Buttons missing on Retrieved Update Set. Am I missing something?

walter wear
Tera Contributor

I have lab instructions to complete but the buttons aren't there. Any ideas?

 

I found this post, but I am in the global app.

https://www.servicenow.com/community/developer-forum/preview-update-set-button-not-showing-after-loa...

4 REPLIES 4

Community Alums
Not applicable

Hi @walter wear ,

screenshot-234 shows that state value is committed. So you can’t see preview or commit buttons.

Mark as helpful, if it works.

 

Hi, Khashim.

Do you know if any references for committing updates causing the buttons to be unavailable?

 

I posted this below too:

Thank you for responding. It was committed prior to me attempting this step in the lab. It fails validation, I assume because, it is checking the latest "customer update". I am not familiar with this feature should you not been able to preview and commit again?

Allen Andreas
Administrator
Administrator

Hello,

Per what your screenshot is showing, that update set is already committed:

AllenAndreas_0-1679018625137.png


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hi Allen. Thank you for responding. It was committed prior to me attempting this step in the lab. It fails validation, I assume because, it is checking the latest "customer update". I am not familiar with this feature should you not been able to preview and commit again?