Can I save a record producer without sending it?

bonsai · 10 hours ago

I want to temporarily save the record producer before sending it.
Is this possible?

Ankur Bawiskar · 10 hours ago

it's available at portal level as well.

It needs to be enabled via property for that portal and "Hide Save as Draft" on your item should be unchecked.

This article explains it well

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG · 10 hours ago

you mean in API?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG · 10 hours ago

Hi @bonsai ServiceNow provides an out-of-the-box (OOTB) "Save as Draft" feature, and it is available at the portal level.
You can enable or disable it at the catalog item level, and it can also be managed globally through a system property.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar · 10 hours ago

@Dr Atul G- LNG

it's available at portal level as well.

It needs to be enabled via property for that portal and "Hide Save as Draft" on your item should be unchecked.

This article explains it well

Save Catalog Items as draft

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · 10 hours ago

Thanks! I added the screenshot for the portal, but there was a typo — "Not" was added by mistake.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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