Can't manually change user's password via script

[Oliver Anderson]

I'm trying to "disable" local logon for all accounts imported from AD (so that admins and other local accounts can still use local logon) by setting users' passwords to a random string. Here's the script (partially provided by this ServiceNow doc😞

var r = new Packages.java.util.Random();
var str1 = Packages.java.lang.Long.toString(Packages.java.lang.Math.abs(r.nextLong()),36); 
var str2 = Packages.java.lang.Long.toString(Packages.java.lang.Math.abs(r.nextLong()),36);
var newPass = str1 + str2;

var gr = new GlideRecord('sys_user');
gr.get('b8b936b31b4ef05023a02173604bcb67');
gr.user_password.setDisplayValue(newPass);
gr.update();

I'm testing on my own non-admin account which is synced from AD. Script output shows successful update, but I am still able to log in with my old password synced from AD.

Any ideas?

[swathisarang98]

Hi @Oliver Anderson ,

You can refer below article here user have tried something similar to your requirement,

https://www.servicenow.com/community/itom-forum/is-there-a-way-to-set-user-password-via-script/m-p/9... 

https://www.servicenow.com/community/developer-forum/generate-random-user-password-in-onafter-transf... 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Amit Pandey]

Hi @Oliver Anderson 

Pls try this-

// Assuming 'userid' is the username of the user requesting the password reset
var usr = new GlideRecord('sys_user');
usr.addQuery('active', 'true');
usr.addQuery('user_name', userid);
usr.query();

if (usr.next()) {
    var newpw = generatePassword(8); // Generate a new password
    usr.user_password.setDisplayValue(newpw); // Set the display value for the password
    usr.password_needs_reset = true;
    usr.update();
}

// Function to generate a random password
function generatePassword(length) {
    var availablechars = "1234567890ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz";
    var newPassword = "";
    for (var i = 0; i < length; i++) {
        var randomNumber = Math.floor(Math.random() * availablechars.length);
        newPassword += availablechars[randomNumber];
    }
    return newPassword;
}

Make sure to replace 'userid' with the actual username of the user requesting the password reset.

Regards,

Amit

[Leonardoalves14]

Its my question to, thanks for sharing.

[Oliver Anderson · Accepted solution]

The problem was LDAP authentication was enabled lol...

There were no local passwords because users with authenticating to our LDAP server. Once I disabled this, the script worked fine and I was able to log in with the local scrambled password.