Can we configure new fields in "Post incident report" section within Major incident Workbench

[Himanshu10]

is there a way we can add an additional field from MI tabs of incident to PIR section within workbench?

[Community Alums]

Hi @Himanshu10 ,

check this UI Policy:

"Show Post Incident Report Section when state is resolved or closed and major incident state is accepted".

When the Major Incident sate is "Accepted" and the state of the Incident is either Resolved or Closed, then the section will be visible (on Incident form and Workbench).

The section itself can be edited in the sys_ui_section table. Just search for the "Post Incident Report" caption and edit the section as you like.

Also, go through this doc : https://docs.servicenow.com/en-US/bundle/tokyo-it-service-management/page/product/incident-managemen...