CE for Sys Admin

bryanlamb
Mega Contributor

‎01-14-2026 08:23 AM

Hello,

I was curious if there was any continuing education requirements for obtaining the associate sys admin role?

thanks!

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4 REPLIES 4

glideFather
Tera Patron

‎01-14-2026 09:46 AM

Hi @bryanlamb,

 

to enhance your knowledge, follow the bellow resources with pre-defined trainings:

 

    ServiceNow University 

        

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  • Trainings at the SN University provide temporary lab instances with pre-installed plugins and apps.

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      ServiceNow Career Journeys & ServiceNow Career Paths 

      

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  • Pick a ServiceNow Career Path that matches your interests.
  • We’ll help you start at the right level based on your skills.
  • A ServiceNow Credential gives you industry recognition.
  • It proves your investment and boosts your professional value.

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        Learning Plans at the Developer Portal 

        

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  • Request your Personal Developer Instance (PDI), your own ServiceNow sandbox to practice safely.
  • You can try almost everything for free (except a few advanced features like AI).
  • Explore guides, tutorials, blogs, and documentation to learn more.
  • Short and self-paced modules.
  • Best practices, references, 

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Good luck! ðŸ¤žðŸ’ª

 

Dr Atul - LNG
Tera Patron

‎01-14-2026 09:51 AM

Hi @bryanlamb 

 

Greetings!!

 

Learning is always ongoing; you can go through the resources in ServiceNow University, review them, and make recommendations.

 

  1. Spend at least 1–2 hours daily on the ServiceNow Community. Observe the kinds of technical questions being asked and how experienced members respond. You’ll learn a lot passively this way—and I highly encourage you to start answering questions as well. Explaining concepts to others will improve your technical thinking and deepen your understanding.

 

  1. Explore the free courses available on the ServiceNow Developer Site. These are practical and focused, and will help you apply your knowledge directly on the platform.

  2. https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/citizen_developer
  3. https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/servicenow_application_devel...

SumanthDosapati
Mega Sage

‎01-14-2026 10:14 AM

@bryanlamb 

Use this link for your 'ServiceNow System Administrator Career Journey'.

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Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

 

AndersBGS
Tera Patron

‎01-14-2026 01:25 PM

Hi @bryanlamb ,

 

In general no - if you provide admin role to a person, that person can keeps the admin role as long as needed. If we instead talk about the ServiceNow CSA (Certified Technical Administrator) - then yes, when you have taken the certification, there will be a delta certification each year that needs to be taken to keep the certification.