Computed risk rating - Risk Rating

[Matheus Rissi2]

Hello everyone!

Could someone help explain to me how this field is populated?
I have some cases without the Override risk rating, but I have a value in the Computed risk rating.
However, I’m not able to understand the process for it to be completed.

It’s from the table sn_vdr_risk_asmt_assessmen.

Tanks.

[Bert_c1 · Accepted solution]

If you look at the definition of the 'risk_rating' field on that table, you will see it is a Reference field, for a record in the 'sn_grc_choice' table. Values from there can be used for that field.

There are business rules defined on that table look at those with 'calculate' and 'risk rating' in their name. there are two that set the risk_rating field.

[Bert_c1 · Accepted solution]

If you look at the definition of the 'risk_rating' field on that table, you will see it is a Reference field, for a record in the 'sn_grc_choice' table. Values from there can be used for that field.

There are business rules defined on that table look at those with 'calculate' and 'risk rating' in their name. there are two that set the risk_rating field.

[Matheus Rissi2]

Thank you very much for the response.

However, I had already understood that part. What I couldn't understand was which information I actually need for this field to be updated/filled in.

For example, do I need the Engagement Risk Rating to be filled in? Or some other field?

I wanted to better understand this process.

[Bert_c1]

I suggest you need to review javascript and review Business Rules in Servicenow

https://docs.servicenow.com/bundle/tokyo-api-reference/page/script/business-rules/concept/c_Business...

I answered your question above. I wish you luck.

[Bert_c1]

And you can go here, alot of free content:

https://developer.servicenow.com/dev.do#!/learn/learning-plans/washingtondc