User Activity
11-19-2025
Hello everyone,I'm currently having the following problem:I have a table that is a child of kb_knowledge. It has a view count field, and it updates normally. However, no records are generated in kb_use when I view an item from this table.Could someon...
Hello everyone,Could you help me with this? I’ve searched in many places but haven’t been able to find or understand how this report is created in the Service Operations Workspace.Operation Workspace Overview I need to update the name of the report t...
12-20-2024
Hello everyone!I am currently working on configuring a new final status for my tasks.I have already set up the `TaskStateUtil` to interpret this as a valid system value. The task is correctly closed and deactivated, but the workflow does not move to ...
10-22-2024
Hello everyone! Could someone help explain to me how this field is populated?I have some cases without the Override risk rating, but I have a value in the Computed risk rating.However, I’m not able to understand the process for it to be completed. It...
10-14-2024
Hello everyone,I am currently configuring a notification that is triggered by an event in my flow.To send the notification, I need to set the "Event parm 2 contains recipient" option to true.However, I don't want these emails to be sent as "To" but a...
