CSA exam - voucher expired

[tejav2727]

I'm very new to ServiceNow. I have completed System Administrator course and I got a voucher last year but it got expired now and I want to take the test now. I'm unable to book the date for exam on Webassessor as it is saying that I need a voucher. How should I get one? 

Kindly help me understand the process and the concept of voucher

[Dr Atul - LNG]

Hi @tejav2727 

You need to go through the training again and then you will get voucher. You need to pay as well if you are not working with partner company.

[AndersBGS]

Hi @tejav2727 ,

When your voucher has expired, then the only option is to take the training once again, and by that obtain a new voucher.

[Simon Hendery]

Hi @tejav2727 

The expiry date of some vouchers issued last year was extended to compensate for this month's exam black-out window. So be sure to actually enter your existing voucher code into Webassessors, just to check if it's been extended. Do it quickly, though, because I think the extensions end this month.

Otherwise, as @AndersBGS and @Dr Atul - LNG have said, your only option is to enrol in the course again.