CSA exam - voucher expired

tejav2727
Tera Contributor

I'm very new to ServiceNow. I have completed System Administrator course and I got a voucher last year but it got expired now and I want to take the test now. I'm unable to book the date for exam on Webassessor as it is saying that I need a voucher. How should I get one? 

 

Kindly help me understand the process and the concept of voucher

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @tejav2727 

 

You need to go through the training again and then you will get voucher. You need to pay as well if you are not working with partner company.

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Dr. Atul G. - Learn N Grow Together
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AndersBGS
Tera Patron
Tera Patron

Hi @tejav2727 ,

When your voucher has expired, then the only option is to take the training once again, and by that obtain a new voucher.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Simon Hendery
Mega Patron
Mega Patron

Hi @tejav2727 

 

The expiry date of some vouchers issued last year was extended to compensate for this month's exam black-out window. So be sure to actually enter your existing voucher code into Webassessors, just to check if it's been extended. Do it quickly, though, because I think the extensions end this month.

 

Otherwise, as @AndersBGS and @Dr Atul G- LNG have said, your only option is to enrol in the course again.