I am trying to create a flow that changes the state of a RITM when the state of a story, that belongs to the RITM is changed. However, I am unable to find the sc_req_item table in the Data pill to define the action of my if-flow. I have defined the r...
Is there a limit to the amount of email client templates you can add to a table. I am currently facing an issue where my email client templates are not applying. I have set conditions to specify which template applies however it is not working as exp...
Hey everyone, I am facing a weird issue, I created a template but I captured it in update set when I finished the template. I was not capturing it from the moment i started making it. Screenshot of the template : Now when I move the update set to the...
May I know what is the starting salary after completing CSA.
The ServiceNow Clone Profile page page has the option to "Preserve in Progress Global Update Sets" but it does not have the option to Preserve Completed Update Sets. This can be done by excluding tables sys_update_set and sys_update_xml. There would ...
Is it possible to join an archive table in a database view? I have a request to create a report that would include records on the archive table and the incident table. Creating a report for both tables is preferred over changing our Archive Rules fo...
Hello, This might be a stretch to find out, but I wanted to try. We have data that was imported / uploaded to the cmn_location table throughout the years. Everyone associated with that time is no longer with the organization. So now we are trying to...
Hello, Within our 'Employee' taxonomy we have a child topic called 'Technology' which in turn has a child topic called 'Change & Adoption' for our training team to use. We would like to create sub-pages within the 'Change & Adoption' child topic for ...
Is there a way to add attachments to emails created by flow designer?
I don't want to send OOTB notifications "Request approved" or "Request was opened" when I submit and approve a specific catalog item.I wanted to control it with the condition field of the notification, but it doesn't work, I tried setting the followi...
Would you like to share something with me?
Hi All I just booked an exam for the CSA. and I have finished the training last year. and have'nt got any chance to work in servicenow Ecosystem. I have booked an exam, as the voucher is expiring next week. Can anyone please guide me how to prepare f...
Hi All, need suggestion on query sys_history_line table, is it a good idea to do so. As the table contains huge number of records, which keeps growing. So if a business requirement needs to query this table, shall we decline the requirement. or can w...
We have a Security incident field to the incident form and a Security Incidents table, our client wants it to be visible only to their group. Can this be done via ACL?
Complete newby here so please ignore my ignorance. We have a termination workflow that has recently been updated to send out a notification to an HR admin group. This new notification is sent out pre-approval when a checkbox indicating an emerg...
