hi i want to ask and check if anyone has used PA for incident trend analysis For E.g to check which incidents or issues are repeat or tickets logged for same issues in last 3 months etc this is to ensure that we get help in pro active problem managem...
HI NEED HELP IF SOMEONE HAS CONFIGURED PA indicators for cmdb ? thanks
Good morning or afternoon everyone!!!I was trying to figure how to add this field to the assessment instance for surveys so I can run a report to show the assignment group. How do I add the trigger id's assignment group to this assessment instance so...
need help in configuring PA indicators like incidents closed , new incidents , requests closed etc for particular assignment group I can see Out of box automated Indicators and there is breakdown field in it but it does not work Can i create indicato...
Is it being replaced with CartJS. A scoped API.
Hello All, I have installed ServiceNow PDI for the first time and created a account as an admin. But i'm unable to view/edit cmdb_ci_tables due to security constraints. anybody can help me to get the full admin access for PDI instance? or any guidanc...
I wrote a code that uses a repair script to check and log the value of each record.The output destination is the "syslog" table.However, I believe that if the log becomes large enough, it will not be possible to write to the records.So instead of rec...
Running into a situation on both a Demo instance and a PDI where installing any of the Service Operations Workspace add-ons/plugins (such as the ITOM Applications) results in the above error. Service Operations Workspace is already installed but can...
Hello all, I am shifting the organization and I want to change the E-mail address of now-Learning service-now to my personal email address so that once I join the new organization and get official email id, then I will update with the same. So, can s...
Is there a way to allow users to view reports and dashboards in detail (means no limitation) without providing them ITIL role?
Community Members, I try to get clarity about the folowing. We have a feeding system sending data to the identify_reconcile API. Payloads are visible in localhost logs. But from the information available it is not clear to me what is listed in Node l...
Hello, Is it possible to hide the title, on a widget in Employee Center? Thanks,
We have two LDAP imports from different AD environments, and I have discovered that there are overlapping user IDs between these two. This is causing accounts to completely disappear. Since we cannot manage both of these AD environments the same way,...
I created "Dynamic Content" with a red frame on the OOTB dashboard. This sets conditions for the filter that is displayed when you click the button.The interactive filter in the blue frame is from OOTB. When executing "Refresh" from the context men...
I have scanned through hundreds of results but haven't found an answer to this yet. The Community Search isn't very good, in my opinion. If you have *current* knowledge of this, please let me know. Thanks in advance! Note: We are currently using VAN...
