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Custom widget variable

Merza Lyn
Giga Guru

We have a catalog item that used a variable custom widget.

MerzaLyn_0-1786523151200.png
variable name
MerzaLyn_1-1786523176542.png

The other one is when select New Automation, that's when it will appear.

MerzaLyn_2-1786523356294.png

variable name
MerzaLyn_3-1786523373026.png



This is the widget HTML and controller for the automation type

MerzaLyn_4-1786523470259.png

MerzaLyn_5-1786523490032.png

 

There is the variable 'automation' in the controller.

MerzaLyn_6-1786525044342.png

MerzaLyn_7-1786525091957.png

 

When select New automation then click 'An existing manual process', the widget is still there and the fields for that selection.

MerzaLyn_9-1786525506979.png

 

But then when select New automation then click 'A new automation idea', the widget is gone.

MerzaLyn_10-1786525621448.png

 



 

 

1 ACCEPTED SOLUTION

Merza Lyn
Giga Guru

I already figured this out. It's the UI Policy I created. I fixed the UI policy.

View solution in original post

8 REPLIES 8

Ankur Bawiskar
Tera Patron

@Merza Lyn 

images are not clear.

what's your business requirement here?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Widget went missing when select New automation then click 'A new automation idea'

MerzaLyn_0-1786601404260.png

MerzaLyn_1-1786601503614.png

 

 

@Merza Lyn 

sorry but images are still not clear.

what type of form is this? looks to be heavily customized with widgets used with custom variable

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

This is a catalog item and use variable custom widget