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3 weeks ago
We have a catalog item that used a variable custom widget.
variable name
The other one is when select New Automation, that's when it will appear.
variable name
This is the widget HTML and controller for the automation type
There is the variable 'automation' in the controller.
When select New automation then click 'An existing manual process', the widget is still there and the fields for that selection.
But then when select New automation then click 'A new automation idea', the widget is gone.
Solved! Go to Solution.
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3 weeks ago
I already figured this out. It's the UI Policy I created. I fixed the UI policy.
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3 weeks ago
images are not clear.
what's your business requirement here?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Widget went missing when select New automation then click 'A new automation idea'
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3 weeks ago
sorry but images are still not clear.
what type of form is this? looks to be heavily customized with widgets used with custom variable
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
This is a catalog item and use variable custom widget