Dashboard search for user in report of users
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‎02-15-2023 03:49 PM
Hi,
I have a report on a dashboard of using the sys_user table.
It shows which users have itil licences.
I'm trying to make it easy for my team to search the list from the dashboard to quickly see if a specific user has a licence.
I'm not sure what I'm doing wrong but I thought an interactive filter would be best but it doesn't seem to work.
Can anyone please advise how I would set this up so that my team can search a name (first or last) and it will filter the report to show if the user has an itil licence or not (if they do not appear in the report it means they don't have a licence).
Thank you kindly

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‎02-18-2023 06:18 AM
Perhaps you can check that you have mapped the reference? (in the related list , at the bottom of the form -> see screenshot)