Disable standard templates

crowba
Tera Contributor

It states that the standard template cannot be deactivated, can it be disabled or hidden somehow?
I'm on the newer version.

 

I have looked at these articles but could not.

https://www.servicenow.com/community/developer-forum/disable-standard-knowledge-template-and-set-def...
https://www.servicenow.com/community/developer-forum/disable-standard-knowledge-article-template-in-...

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @crowba 

 

I logged in as Admin

 

AGLearnNGrow_0-1730811541041.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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