We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Disable standard templates

crowba
Tera Contributor

‎11-05-2024 01:25 AM

It states that the standard template cannot be deactivated, can it be disabled or hidden somehow?
I'm on the newer version.

 

I have looked at these articles but could not.

https://www.servicenow.com/community/developer-forum/disable-standard-knowledge-template-and-set-def...
https://www.servicenow.com/community/developer-forum/disable-standard-knowledge-article-template-in-...

0 Helpfuls
  • 627 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron

‎11-05-2024 04:58 AM

Hi @crowba 

 

I logged in as Admin

 

AGLearnNGrow_0-1730811541041.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls