Hi, I have added a script into the Reference Qual field after changing the Reference Qualifier to Advanced: But after saving, it reverts to Simple: Will this affect how it runs? Will it not run the script because it's showing as Simple or will it ...
ServiceCatalogを使用した申請フローの構築に関して質問です。承認者へのメール通知とともに、メール内で承認・却下ボタンを押すことで承認テーブルへの反映をさせたいのですが、ドキュメント等資料を見てもよくわかりません。設定方法を教えて頂けますと幸いです。
I have a requirement to add either a widget button or a UI action button to our ticket form to allow users who have fulfiller roles, but may also be callers on certain issues. Currently we are not interested in altering our customer experience by cha...
I have been asked to add a multi-select field to our Configuration Items (CI) forms that shows all the departments that would be impacted if that CI were to go down. There doesn't seem to be a tool that does this in the Form Designer. The "Choice" t...
How to write background script that will give you list of user whose location is empty.
Hey everyone,I am doing the Servicenow Administration Fundamentals course at the moment and was wondering why in Lab 4.2 the role was assigned to the apllication as well as the underlying modules.wouldn´t the roles be inherited to the modules anyway?...
is there a way to add an image in the common report in servicenow when printing it in PDF for example???? I saw that snguru has a method to do this using script, but I want a way without the use of code. I tried to create a header and footer template...
Hey guys, I'm trying to find a way to track everything in one spot (stories, tasks...etc.). Is there a way to pull ServiceNow Support tickets from the Support portal into my instance? Thank you, Randy
Hi, Is there any way to export/import the custom groups where the favorites are grouped in ServiceNow? Greetings, Misafir
Hi Experts, I have a problem moving a variable from Variable set into a container as shown below.I have two UI policies where the variable are configured. Please check below pictures. I tried changing the order several times but with no luck. I would...
Hello, On one of our ESC pages, we would like to show a Knowledge Article, so that it can display the content of the knowledge article. Using the "KB Article Page" widget, we get the error "article not found" how do I go about getting the article to ...
When an agent is creating an Incident - the Related Search results for knowledge uses the text from Short Description to carry out the searchCan anyone advuse how i could also filter the results based:-- *Company" in Incident Form matches "Company" i...
I spotted an issue with Person Days calculations for a couple of users in the Allocation Workbench. One of the users is not allocated for Feb 2024 and works on a 12-hour/week schedule. The calculations in hours and FTE are correct: But the calculati...
Hello, I have provided a non-itil role user in ServiceNow the report_admin role and added them to a custom ACL which restricts access to reports on a specific table. I could replicate the error when impersonating him prior to providing him the access...
We are reviewing skipped records in San Diego and have few P1 records related to UI Macros and UI Pages, please mention how we would know where this UI Macros and UI Pages are used, is there a quick way to find out the same and check if merging or re...
