Hi! I've been requested to create a new parent level group and to move several groups (currently under another parent group) to be under this new group instead. Because all these groups have roles and inherited roles and roles inherited from parent g...
Can someone please assist me with the servicenow roles and the license associated with them?Searched but cannot find one concrete article or prod documentation.
Hi, I'm looking into leveraging the AzureAD User Provisioning (already using the AAD SSO for login).https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/servicenow-provisioning-tutorialThe one thing that concerns me the most is that use...
I have a workflow where it branches to multiple approval groups based on 'if' conditions and then onto individual tasks after each approval request. After all the SCTASKS are complete or cancelled, then the flow goes back into a join and the RITM is...
I am having problem locating creating new freeform visual task board? Create a new freeform visual task board.Name the board My Incidents.Rename the first two lanes In Progress and On Hold.Delete the lane named Done.
Hi SysAdmins, I am trying to restrict read rights to users without a particular role on the sys_attachment table. I have the operation set as readAdmin override uncheckedTable Name is sys_attachment --None-- Requires role: my custom role. When I imp...
Posting an often-asked question... is there a reliable source for practice exams? I will go check out previous posts.
Is it possible to adjust the icon to left side so that the display is just in one line? Currently this is the settings I tried to change the Size - Ig to 1, it became like this
Hi does anyone know if there is a way to end a flow and any subflows that is running against a record if the user cancels the record. I have a few wait conditions etc. that will never run if the user cancels the record. Many thanksMax
I just completed a role audit of all of my users and have restructured our groups to assign roles instead of assigning them directly to users. I'd like to remove all uninherited (inherited=false) roles from all users that are imported from our LDAP i...
tldr; I am trying to create an assessment that goes out on completion of a project. When I use [Assign Assessment] it sends the user an assessment of all the assessable records where the category isn't empty. If I use the [Assign to Assessors] butt...
We have a use case that has cropped up a few times lately that just doesn't seem like something the Agile module covers.Employees a few levels above would like access to a group's sprint board, without actually being added to the group (as they aren'...
I am working on a customer proof of concept where I am linking ServiceNow to Amazon Q for an AI chatbot that includes the customer's ServiceNow data. To do this, I signed up for a developer instance of Service Now, and I am able to access it, and na...
Hi All,I have this client requirement and would like to know how this can be implemented.How can we get the values of a submitted service catalog request form after all the approvals inJSON format to commit directly to the Azure DevOps git repo
Currently on our instance, only the admins and the users in the current Assignment Group can re-assign to a different assignment group. Where is this managed to where I can add more users (or a set group) access to be able to reassign no matter where...