Dear all, Can someone give me the business justification on why ServiceNow has made the state field in the table "sysapproval_approver" editable.Because of this we have seen some approvers changing the state back to 'requested' immediately after appr...
Hi guys, I'm facing this wierd issue. When i'm working on an update set and creating catalog item. i'm getting multiple system update set in state complete above mine that is in progress. If i try to commit my update set i'm missing modifications. wh...
I am currently working on configuring function fields for reporting purposes and could use some assistance. The specific challenges I'm facing involve adding a schedule to exclude weekends and holidays from the calculation and trying to create a date...
I would like to provide team members security event notifications, currently in the Instance Security Center this is an option to set easily as the individuals can create their preference. However, this feature is only available to users with the "ad...
needing some assistance with sequencing, specifically the wait for condition designer. We have 4 swim lanes, where i need a wait for condition after the first lane, waiting for that item to complete before the other lanes kick off. My issue is how th...
In the sys_user table, I am unable to search users by roles. Why is the search option disabled? Note: I understand that I can use filter to search, but I am just curious to know why, in this place, it is disabled.
Hi, I am attempting to configure some email templates for use with Communication Tasks in the Major Incident workbench. I was able to create the Plan Definition and Tasks, and they are visible in the workbench, however when I modify the table associa...
Hi Is it possible to create banner notifications in ServiceNow to show up within the employee centre and also send the notification in an email message? Thanks Sheetal
Hello, On a record Producer, When I change the Company, I have a empty value or a ghost records appearing in a field. Noticable because of the sys_popup button appearing. How can I know the Sys_id of the ghost record? and which script is filling t...
HiHow to pull a report showing all Requests and/or TASK with the workflow.TIA -- Jason
Hi all, I want to check for a particular user, how to check the list of all dashboards that are shared with him? Regards,Lucky
SQL Virtual Database Emulator I'm exiting to introduce this new web app allowing you to read and manage your ServiceNow instance data with standard SQL from your preferred browser! Short Video Demohttps://www.youtube.com/watch?v=-N3mGzpqY6Q OverviewT...
Good morning,I am new to administration of ServiceNow and I need to assign the correct roles to my support group and move away from using the admin account. We are on Utah release. Also, do you have other roles that I need to add to my support group...
So Im trying to get the sys id of a reference record inside a catalog item so to do a query inside a table with that sysid and return a value inside another variable on the opened ticket.But I'm not getting the proper reference value or sysid from th...
