Duplicate Case comments added when added in the portal

[mounika107]

Sometimes, when customer is trying to add the comment in the case in the csm portal, the comments are adding mutliple times where it should be added only once. Please help

[Ankur Bawiskar]

@mounika107 

in the backend did you see the timestamp is same?

if yes then check any before update business rule has current.update() in it.

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