Email client template
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10-20-2023 03:07 PM
Is there a limit to the amount of email client templates you can add to a table. I am currently facing an issue where my email client templates are not applying. I have set conditions to specify which template applies however it is not working as expected.

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10-20-2023 04:02 PM
I dont think there is any such limit. How many Email Client Templates you have?
I think, this could be because of a script failure in you email client template.
You may need to deactivate few templates to check, which one is causing issue.
Please mark this response as correct or helpful if it assisted you with your question.
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10-20-2023 06:49 PM
Hi @SNOWPie ,
There is no limit for the number of email templates creation.
Can you undo the changes which u have done & check if it works fine or not. If it does then pls revisit the logic u have applied.
Thanks,
Danish
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10-21-2023 12:34 AM
Hi @SNOWPie
As per my best knowledge there is no limit to create Email templates. The prime reason of failure
- The conditions not match
-Some time we forget to make it Active
- Conflict with other or pre existing templates.
Please check all this and share feedback. If possible share screen shot so that community can assist you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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