RESUME OF TRAINNING IN SPANISH
Hi, do we have a resume of the admin training where i can find all the information in Spanish?
Forum Posts
Resolved! Service Portal search is not returning Knowledge Base articles
I've written new KB articles but they are not showing up in the Service portal search. I can manually browse to them through category views but search is not working. Things I've done:Verified article is published, has a category, has a future vali...
Software not removed from Software Installed tab on cmdb ci server after its uninstalled
When software is uninstalled from a server in CMDB the software is not removed from the Software Installed tab list, the uninstall string is populated but software still appears on the list. Is this how it works and software is not removed from the l...
Problem Statement: Automating Event, Alert, and Incident Creation Using Event Rules and Alert Rules
I have successfully implemented a solution where I use scripts to automate the process of creating events, alerts, and incidents in ServiceNow. Additionally, I have integrated the system with Postman to send POST requests to the Event table, which wo...
Request item automatically closed even manually created sc tasks are open
Hi All, In the Catalog Item, currently when the auto-generated SCTASK is closed, the RITM also closes. But the people who fulfill these Requests would like to be able to manually add more SCTASKs to the RITM.As the Flow works now, if they manually cr...
I am trying to directly display within an alert message, the current incident's priority number only
Hi ServiceNow SysAdmin Forum I am trying to directly display within an alert message, the current incident's priority number only not the priority value such as 1 - Critical, 2 - High, etc., through a Business Rule without updating the Advanced optio...
Resolved! Enable Knowledge Management Notifications (Email and Push)
Hello Community, Can you please assist me with configuring the email and push notifications related to Knowledge Management.For context, I made a video explaining my experience along with my confusion and expectations.https://youtu.be/HgyfOeFR-GwIn t...
Need to create @Mentions Push notifications using deeplink
Hi Team, I have created a push notifications using deep link on my incidents of screen record. I have also created push Messages and Push notifications as well. I have given live_notification as table. I am unable to trigger the notification kindly h...
How are the records in the "Validation Script" TBL used?
I don't think there is an explanation of the "Validation Script[sys_script_validator]" TBL in the product documentation.It seems to be a record server specification created in this table, but how is this TBL used?I think there are some things that ar...
How do I add ''Pilot'' column to incident table
I am working on an instance and it is asking me to add the pilot column to the incident table. I have gone through the steps but when I move on to the next step the Pilot is not availble in the columns.
Hands on experience
Is there a place where i can hands on experience for what Certified System Administrator does and service now analyst
Approval Subflow returns Guest in the RITM Stage Status
I was just designing a couple of new forms which uses a approval sub flow built by the system implementor going way back. The intent is it checks to see if the person submitting it is high enough in the organization to by pass the approval or if the...
Service Mapping - Best Practice for Including "Secondary or Failover" Application Servers
Situation: We have an Application Service, that we have performed service mapping on using the Top-Down approach. The map has more or less completed successfully. However, we have a secondary APP Server that the Application Service can failover too ...
CSA Exam
Hello community,How much experience should you ideally have before embarking on the CSA exam. What volunteering do you look for to find opportunities to learn about the platform. Many Thanks Karl
Hands on practice for to become snow admin
Hello All,How do I get hands on practice apart from snow developer instance to get a job as snow admin
