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Resolved! How to add new header Menu item in employee center

I need to add a new menu item to a header in the employee center. Even though I created a new menu item under 'More' it was not displaying on the employee center. Anyone let me know if anything I need to do so far so I can able to get the menu item o...

Aditya02 by Tera Guru
  • 1378 Views
  • 6 replies
  • 3 helpfuls

Deployment Records

How can you use customized items to interact with DPR (Digital Product Release)?

NomaD2024 by Tera Contributor
  • 317 Views
  • 1 replies
  • 0 helpfuls

UI Action deployment

I am trying to deploy a UI Action on the upper environment.But one of the field "Format for Configurable Workspace" which is a true/false field is not getting deployed.This field is True in Dev environment, I want this field to be true on the upper e...

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scsn by Tera Contributor
  • 271 Views
  • 1 replies
  • 0 helpfuls

Q&A Analytics not Working in PDI

Hello everyone!  I'm working through the "Get Started with Reports" module and have hit a wall.  When I attempt to use Analytics Q&A for a report I'm getting the following error: Oops! Something went wrong on our endSometimes this happens. Please try...

JasonRkr by Tera Contributor
  • 364 Views
  • 1 replies
  • 1 helpfuls

Configuration of a custom filter

 Is it right ? Explain how to configure a custom filter for a list view in ServiceNow, including the main steps and a practical example.To configure a custom filter in a list view, navigate to the desired list view, such as the "Incident" module. At ...

Sofvrg by Tera Contributor
  • 1151 Views
  • 2 replies
  • 0 helpfuls

Access control List

What is the purpose of an ACL (Access Control List) in ServiceNow? (choose one answer)a) Define business rulesb) Control who can access records or fieldsc) Monitor platform performanced) Control administrator permissionsExplanation:The correct answer...

Sofvrg by Tera Contributor
  • 397 Views
  • 2 replies
  • 0 helpfuls

Application scope

Is it right?What is the purpose of the Application Scope? (choose one answer)a) Provide a specific scope for configuring users and rolesb) Restrict access to the internal data of a custom applicationc) Enhance the security of the ITSM platformd) Ensu...

Sofvrg by Tera Contributor
  • 452 Views
  • 3 replies
  • 0 helpfuls

Report and Dashboard - asmt_metric_result table

I have created a few reports and a dashboard to add all results of our surveys. But i am having difficulties trying to display the reference fields from the task table. I can see them with admin privileges, but i also need my ITIL user to be able to ...

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mcroxall by Tera Guru
  • 543 Views
  • 2 replies
  • 0 helpfuls

client script and server script

What is the difference between a Client Script and a Server Script? (choose one answer)a) The Client Script is executed on the server; the Server Script on the browser.b) The Client Script is executed in the browser and interacts with the user; the S...

Sofvrg by Tera Contributor
  • 412 Views
  • 1 replies
  • 0 helpfuls

Scripting

Write an example of a GlideRecord script to retrieve all records from a table called "incident" where the status is "New". is it right? var gr = new GlideRecord('incident');gr.addQuery('state', '1');gr.query();while (gr.next()) {gs.print('Incident Nu...

Sofvrg by Tera Contributor
  • 264 Views
  • 1 replies
  • 0 helpfuls

Resolved! Custom table

 is it right? What steps would you follow to create a custom table?To create a custom table in ServiceNow, navigate to the Application Menu, select the "Tables" module under "System Definition", or use the "Table and Column" module to view and create...

Sofvrg by Tera Contributor
  • 2402 Views
  • 3 replies
  • 3 helpfuls

GlideRecord

Is it right? Here is a GlideRecord script. Find the error, correct it, and explain: The script is incorrect because you need to add gr.query(). Here is the correct script:var gr = new GlideRecord('task');gr.addQuery('active', true);gr.query();while (...

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Sofvrg by Tera Contributor
  • 313 Views
  • 1 replies
  • 0 helpfuls