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Resolved! What is the recommended number of records to create in a table?

I would like to change the deletion of records in the "sysevent" table from 7 days.This seems to be done using the Table Rotation Group and Auto Flushes functions.If the retention period is extended from 1 week to 35 days, a large amount of data will...

bonsai by Mega Sage
  • 1198 Views
  • 4 replies
  • 2 helpfuls

I would like to know how knowledge portal search works.

When searching for published knowledge articles, they may not appear.When searching for a full match, it may not work, and partial matches may appear.I would like to know how the search works and whether the index is managed in the same way.Example: ...

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bonsai by Mega Sage
  • 374 Views
  • 1 replies
  • 1 helpfuls

Need to understand Set Reminder functionality in HR Tasks

HelloI have a requirement where i configured Hr task with Set Reminder is true, Interval(in days) is 2, When to send(in days) is 2 and reminder template. I need to understand based on what this reminder will trigger. Is it based on due date or task c...

mahiakash by Tera Contributor
  • 893 Views
  • 1 replies
  • 0 helpfuls

Resolved! Restrict record view

We receive a requirement that when a Risk owner is from ATK and created a risk, then a risk user from other site like ATM, ATT, etc is tried to search that risk he/she should not able to view it. Example this risk is for ATK. When a risk user from AT...

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Merza Lyn by Giga Guru
  • 625 Views
  • 4 replies
  • 1 helpfuls

What effect does the "knowledge_group_member" role have?

The product documentation below contains an explanation of "knowledge_group_member," but I believe this is a description of members of the owning group.I feel that the owning group does not need the "knowledge_group_member" role, so why is it granted...

bonsai by Mega Sage
  • 607 Views
  • 2 replies
  • 1 helpfuls

Resolved! Does the owning group not need the "knowledge_group_member" role?

I am using a customized knowledge management system.I have used the "ownership_group" field to ensure that records in draft status are only visible to users in the owning group.- The workflow is still OOTB and has not been modified.- Notifications ar...

bonsai by Mega Sage
  • 597 Views
  • 1 replies
  • 0 helpfuls

Resolved! Filter query

We have a module My Risks, Visible to role sn_risk.user and I used Arguments. However, my access with admin role can no longer click the All.Even our Service account - System Administrator can no longer click the All. 

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Merza Lyn by Giga Guru
  • 796 Views
  • 3 replies
  • 1 helpfuls

Resolved! Do I need to grant a role to the owning group?

We use the owning group function in knowledge management.We are thinking of setting up a group record for the owning group without assigning a role.A separate group exists for assigning roles.Is there a problem with this design?We would like to know ...

bonsai by Mega Sage
  • 784 Views
  • 3 replies
  • 1 helpfuls