Employee Center - Menu Items not displaying in header navigation

jarl-steph
Tera Contributor

I'm having trouble with custom menu items not displaying in the Employee Center header navigation bar. Only the default "Get support" menu item appears on the right side, while my custom menu items configured in Instance Menu are not visible.

 

jarlsteph_0-1755522891324.png

Here my menu item

 

jarlsteph_1-1755523035689.png

 

Here my Additional options, JSON format: 

 

{
"enable_cart":{
"displayValue":"false",
"value":false
},
"auto_update_cart":{
"displayValue":"true",
"value":true
},
"exclude_search_on_homepage":{
"displayValue":"true",
"value":true
},
"enable_wishlist":{
"displayValue":"false",
"value":false
},
"enable_requests":{
"displayValue":"true",
"value":true
},
"enable_tasks":{
"displayValue":"true",
"value":false
},
    "enable_more_items":{
      "displayValue":"true",
      "value":false,
        "sysId":""
    }
}
 
Here my ec portal
jarlsteph_2-1755523326029.png

 

 

Questions

Someone can help me to fix it ? 

 

Why does "Get support" persist even when the Instance Menu item is deactivated?

 

Thank you in advance for your response

1 ACCEPTED SOLUTION

debendudas
Mega Sage

Hi @jarl-steph ,

You also have to setup "Advanced Portal Navigation" for your custom Menu item.

 

Please follow the below steps:

1. Navigate to All > Employee Center > Advanced Portal Navigation

2. Open the record of "Employee Center" using the (i) icon

3. In the related Menu Items add another menu item

debendudas_1-1755621213263.png

 

 

debendudas_0-1755621174482.png

 

If this solution helps you then, mark it as accepted solution ‌‌✔️ and give thumbs up 👍

View solution in original post

3 REPLIES 3

debendudas
Mega Sage

Hi @jarl-steph ,

You also have to setup "Advanced Portal Navigation" for your custom Menu item.

 

Please follow the below steps:

1. Navigate to All > Employee Center > Advanced Portal Navigation

2. Open the record of "Employee Center" using the (i) icon

3. In the related Menu Items add another menu item

debendudas_1-1755621213263.png

 

 

debendudas_0-1755621174482.png

 

If this solution helps you then, mark it as accepted solution ‌‌✔️ and give thumbs up 👍

Thanks @debendudas 

Very helpful 🙏🙏

jarl-steph
Tera Contributor

Very helpful 🙏🙏