Entry into ServiceNow platform

[RukminiP]

I have 20 years of software testing expertise in the oil and gas domain (mostly manual, and some automation). I would like to enter the ServiceNow platform. How should I go about this? Thank in advace!

[AndersBGS · Accepted solution]

Hi @RukminiP 

The basic would be start learning, and think about what your aspiration is. There are many ServiceNow processionals in the market, so what should make you stand out? Why should a company choose you? 

[AndersBGS · Accepted solution]

Hi @RukminiP 

The basic would be start learning, and think about what your aspiration is. There are many ServiceNow processionals in the market, so what should make you stand out? Why should a company choose you? 

[prerna_sh · Accepted solution]

Hi @RukminiP 

The best way to begin is by enrolling in ServiceNow University courses, which provide structured learning paths for all skill levels.

As a first step, you should set up your Personal Developer Instance (PDI) to get hands-on experience. You can request a PDI through the official ServiceNow Developer Site: Home | ServiceNow Developers

Guide: Guides | ServiceNow Developers To understand more about "PDI"
Go through following:
1. ServiceNow University: ServiceNow University | ServiceNow"
2. Product Documentation: Product Documentation | ServiceNow
3. YouTube channels: https://youtu.be/PmA7Iter2uU?si=3R8zVr6lWyCeZe3p
4. ServiceNow Community: https://www.servicenow.com/community/

Once you’ve gained foundational knowledge and hands-on experience with a PDI, you can pursue the CSA (Certified System Administrator) certification. It validates your understanding of the platform's core functionalities and administration

Beyond CSA, ServiceNow offers multiple certification tracks (like CAD, CIS-ITSM, CSM, HRSD, and more) to deepen your expertise based on your role and career goals. 
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Thanks,
Prerna

[d_redford1]

Thanks, this was helpful.