Fields missing in backend

BarbaraMM
Tera Contributor

Hi All, 

We have a new workflow, that is using certain fields from the portal. However the fields are not showing on the backend form. there are filled in and I've set the fields to be used in the workflow. but they are not there.

Any suggestions?

 

Kind regards, Barbara

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@BarbaraMM 

what do you mean by not showing on backend form? share screenshot

Is this for catalog item?

Please share what's your exact business requirement along with screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader