Firewall is classified as a IP router by discovery.

[Rejeesh]

The OID "1.3.6.1.4.1.12356.101.1.1000" of the device says its a Firewall but discovery is classifying it as a router under the IP router table. why is that and how to fix this issue.

[Mahathi]

Hi Rejeesh,

Add "request_interval" snmp probe parameter with a greater value and see if this fetches the sysObjectOID. If this OID is returned and present in the SNMP OID list, the device should be classified accordingly.

Please find the below link:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0721406

Please mark helpful if it answers your question.

Thanks!

[Rejeesh]

Thanks for the reply. I am new to ServiceNow discover, can you let me know how we can change the request interval.

[Mahathi · Accepted solution]

Hi Rejeesh,

Go to the Probe and from the related list of probe parameters you should be able to change the intervals.

https://docs.servicenow.com/bundle/utah-it-operations-management/page/product/discovery/task/t_SetPr...

Please let me know if this helps.

Thanks!

[emir]

check out KB0962854  that shows how to fix the Fortinet Firewall being classified as IP Router