Flow in Flow Designer using a Scheduled Trigger

CathyD
Tera Contributor

Can someone show me an example of a Flow with a Scheduled trigger and where the Flow using the “Submit Catalog Item Request” action?

 

Thank you!

1 ACCEPTED SOLUTION

Amit Gujarathi
Giga Sage
Giga Sage

HI @CathyD ,
I trust you are doing great.

  1. Create a new Flow in ServiceNow.
  2. Give the Flow a meaningful name, such as "Scheduled IT Asset Request."
  3. Add a Scheduled trigger to the Flow. Set the desired schedule for the Flow execution, such as daily or weekly.
  4. Add an action step to the Flow. In this step, we will use the "Submit Catalog Item Request" action to request an IT asset.
  5. Configure the "Submit Catalog Item Request" action by specifying the necessary parameters. These parameters may include the catalog item ID, requested quantity, and any additional details required for the request.
  6. Save the Flow.

Here's an example of how the Flow might look in ServiceNow's Flow Designer:

 

Trigger:
  Scheduled: Daily at 9:00 AM

Steps:
  1. Submit Catalog Item Request:
     - Catalog Item: <Catalog Item ID>
     - Quantity: <Requested Quantity>
     - Additional details: <Any additional details>

  2. (Optional) Add more steps as needed for additional actions or notifications.

End of Flow.

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Your feedback helps us improve!


Thank you!


Regards,


Amit Gujrathi



View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@CathyD 

your requirement is not clear

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Amit Gujarathi
Giga Sage
Giga Sage

HI @CathyD ,
I trust you are doing great.

  1. Create a new Flow in ServiceNow.
  2. Give the Flow a meaningful name, such as "Scheduled IT Asset Request."
  3. Add a Scheduled trigger to the Flow. Set the desired schedule for the Flow execution, such as daily or weekly.
  4. Add an action step to the Flow. In this step, we will use the "Submit Catalog Item Request" action to request an IT asset.
  5. Configure the "Submit Catalog Item Request" action by specifying the necessary parameters. These parameters may include the catalog item ID, requested quantity, and any additional details required for the request.
  6. Save the Flow.

Here's an example of how the Flow might look in ServiceNow's Flow Designer:

 

Trigger:
  Scheduled: Daily at 9:00 AM

Steps:
  1. Submit Catalog Item Request:
     - Catalog Item: <Catalog Item ID>
     - Quantity: <Requested Quantity>
     - Additional details: <Any additional details>

  2. (Optional) Add more steps as needed for additional actions or notifications.

End of Flow.

Was this answer helpful?


Please consider marking it correct or helpful.


Your feedback helps us improve!


Thank you!


Regards,


Amit Gujrathi



Thank you! That helped me and I was able to get it to work. However, now the requirement is to have the same catalog item submitted twice at 6am on Tuesdays and twice at 6am on Thursdays. Can you help?

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