- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-25-2023 09:15 PM
Can someone show me an example of a Flow with a Scheduled trigger and where the Flow using the “Submit Catalog Item Request” action?
Thank you!
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2023 12:10 AM
HI @CathyD ,
I trust you are doing great.
- Create a new Flow in ServiceNow.
- Give the Flow a meaningful name, such as "Scheduled IT Asset Request."
- Add a Scheduled trigger to the Flow. Set the desired schedule for the Flow execution, such as daily or weekly.
- Add an action step to the Flow. In this step, we will use the "Submit Catalog Item Request" action to request an IT asset.
- Configure the "Submit Catalog Item Request" action by specifying the necessary parameters. These parameters may include the catalog item ID, requested quantity, and any additional details required for the request.
- Save the Flow.
Here's an example of how the Flow might look in ServiceNow's Flow Designer:
Trigger:
Scheduled: Daily at 9:00 AM
Steps:
1. Submit Catalog Item Request:
- Catalog Item: <Catalog Item ID>
- Quantity: <Requested Quantity>
- Additional details: <Any additional details>
2. (Optional) Add more steps as needed for additional actions or notifications.
End of Flow.
Was this answer helpful?
Please consider marking it correct or helpful.
Your feedback helps us improve!
Thank you!
Regards,
Amit Gujrathi
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-25-2023 10:08 PM
your requirement is not clear
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2023 12:10 AM
HI @CathyD ,
I trust you are doing great.
- Create a new Flow in ServiceNow.
- Give the Flow a meaningful name, such as "Scheduled IT Asset Request."
- Add a Scheduled trigger to the Flow. Set the desired schedule for the Flow execution, such as daily or weekly.
- Add an action step to the Flow. In this step, we will use the "Submit Catalog Item Request" action to request an IT asset.
- Configure the "Submit Catalog Item Request" action by specifying the necessary parameters. These parameters may include the catalog item ID, requested quantity, and any additional details required for the request.
- Save the Flow.
Here's an example of how the Flow might look in ServiceNow's Flow Designer:
Trigger:
Scheduled: Daily at 9:00 AM
Steps:
1. Submit Catalog Item Request:
- Catalog Item: <Catalog Item ID>
- Quantity: <Requested Quantity>
- Additional details: <Any additional details>
2. (Optional) Add more steps as needed for additional actions or notifications.
End of Flow.
Was this answer helpful?
Please consider marking it correct or helpful.
Your feedback helps us improve!
Thank you!
Regards,
Amit Gujrathi
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-28-2023 01:48 PM
Thank you! That helped me and I was able to get it to work. However, now the requirement is to have the same catalog item submitted twice at 6am on Tuesdays and twice at 6am on Thursdays. Can you help?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-31-2024 08:53 AM
How to create a Monthly Scheduled Job that will run on the 1st Monday of every month, that will create 16 RITMs with one Service Catalog task assigned to it.