Resolved! Stage not populating in Dev Instance
I'm building a flow in Dev and noticed that the Stage list is empty. How would I get them to populate? See Screenshot.
Forum Posts
What are some of the cool things you've built or use cases you're looking at for HR Agent Workspace?
Hi Community, As the title suggests, wanting to see some cool workspaces or workspace features that are being built for your HR teams using UI Builder. We are about 6-months into our HR Agent Workspace journey, and dipping our toes into UI Builder to...
Resolved! How to sign up for System Administrator Fundamentals course?
Hi, I am trying to sign up for the ServiceNow Administrator Fundamentals course. I was made aware this was an on demand class and I am not sure where the sign up for this class is. Can someone help me out?
Resolved! Missing "Offerings" tab in Lab 3.3 of Administrator Fundamentals course
Hi everyone,I'm currently going through the Administrator Fundamentals course. In Lab 3.3, I'm supposed to add "Offerings," but I don't see that tab or option in my interface.Did I possibly do something wrong? Has anyone else experienced this issue?T...
Resolved! Security Operations (Unable to view all records)
Greetings.We recently had every user from our SecOps team share the same experience pictured below. When they attempt to click the "All" link under Security Operations, it only displays a few or so records. Also, it appears the other rows are there...
OAuth refresh token expiration
Hi,I have an OAuth app registry entry with the below configuration. It was created 24-Oct-2019. I would expect the refresh token to expire after 100 days (Refresh Token Life span = 8.640.000) but when I look at the refresh token in oauth_credential t...
Resolved! How can I repeat one course previusly taken for me? / Now Learning
Hi, I want to know how can I repeat the SNAF course that I finished yesterday 05/06 but I couldn't practice with any instance and I need to have one practice instance. Thanks!
Assessment Simulator Task 3 - Create and Comment on a Record - Failed
Incident is created and comment was added but still its shows "Did you add and post a comment?"
Use of AI Agents in ServiceNow
Let's discuss the opportunity on what can be done using AI Agents in ServiceNow.
Update set "ghost in the machine"??
Hey all... This morning I completed an update set in my TEST environment and pushed it to PROD. Then, the fun started happening...... A multi-row variable set that I had removed entirely from several catalog items in the TEST update set was appearing...
Flow logic for email replies - ideas and discussion
We have one flow for processing (a) new/forwarded emails, and (b) for processing reply emails.(a) is pretty straightforward - create a task, prepopulate some fields, and assign it to the right team.(b) is more subject to opinion. This is the one I wa...
Performance impact of cloning
Do you know how much of a performance impact there is on the source instance when a clone is performed?I'm thinking of running clones consecutively with a few hours between each.In that case, is there a risk of the performance of the source instance ...
Resolved! About clone spacing
I manage three instances for work: production, semi-production, and development.This time, I will be cloning the production environment to semi-production and development.How much time should be left between ① and ② below?Also, is it possible to run ...
Service Now capabilities for Tech Support
It’s interesting enough that this is enough study that this is off the grid formality. I am very interested in learning more about the service now opportunity to understand technology and specifically what actual skill I would need to enhance or like...
