Save button missing from CSM Configurable Workspace create a case form
How can i get the Save button to appear?
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Help us improve our ServiceNow onboarding experience!
The experience team here is interested in improving the support we provide to users getting started with ServiceNow or a new ServiceNow product so you can maximize the value you are getting out of our platform. We would love to hear more about ...
Resolved! Problem of redirection on list for UI Action Assign to me
I have this script for UI Action Assign to me: assignToMe(); function assignToMe() { if (!current.active || !current.assigned_to.canWrite()) { gs.addErrorMessage(gs.getMessage('You do not have permission to update assigned to')); ...
Resolved! Integrating a specific third-party system with ServiceNow
Is there a recommended approach for integrating a specific third-party system with ServiceNow, and what are the potential challenges?
How to make a UI action not return to the list view from a form
I created a UI action and am having but one issue. When on the incident form and I hit it, it executes the UI action (assigning the incident to the current user - 'Assign to me' UI Action button) but then it returns me back to the list view of the in...
Task Reminders in agent Workspace
There is a task reminder checkbox on HR tasks in agent workspace. However, when agents check the box. it doesnt trigger any emails. Also, we dont know, if this reminder checkbox is related to this featurehttps://www.servicenow.com/community/develop...
Resolved! About the dictionary attribute "Use Document Viewer" and ZIP files
I changed the "Download" link for attachments to "View".I have set the attribute "Use Document Viewer=true" in the collection type dictionary record. When I view a compressed file (.zip), I cannot see the file contents and the file is downloaded.Is i...
Characters that cannot be used in "sysparm_query=" of "g_navigation.open" Part 2
The following questions give you an idea of the strings that cannot be used. https://www.servicenow.com/community/sysadmin-forum/characters-that-cannot-be-used-in-quot-sysparm-query-quot-in/m-p/3282059#M18648 A new problem has occurred.I found tha...
Copying records and inheriting views
I am copying records using the following script.However, the new record form that appears after copying is the default view.Is it possible to copy a record while maintaining the view?I would like it to have the same functionality as copying an incide...
Searchable field on Department table on non display column
I am looking for a way to create a field on a form that is searchable on a non display column fro mthe Department table. For example, our department table has a custom column label called Epic Department [u_epic_department]. This is a String type fie...
Automating KBA creation via Copilot API and Power Automate
Good evening,My first post here! I'm wondering if anyone has looked at using Power Automate workflows to make headerless event-driven KBA creation?I've built out event-driven monitoring flows to watch folders for Business Analysts' Visio processes an...
Resolved! Reports created from a list are automatically shared
ServiceNow has a feature that allows users to create report from a list of records:To do this, we select the three dots from a column header, then "Bar Chart" or "Pie Chart" from the menu. However, whenever we do this, the resulting report is automat...
Resolved! Scheduled reports and TEAMS chat
Hi, Looking to see if there is anyway in sharing a scheduled report with other communication channels like TEAMs instead of just email. Anything setting within tool or even possible with flow designer ?
how do i allow an email to create an incident from a 3rd parties servicenow?
Hi All I have set up and inbound email action for one of our 3rd party suppliers to send emails to raise tickets in our servicenow. however it is currently being excluded as there is a filter to ignore email with servicenow generated:true. Is there...
Resolved! Micro-Certification - Assessment Simulator Task 3 - Create and Comment on a Record
Copilot Here is the translated text in English:Good afternoon,I am trying to validate task 3, but it returns the pending issue: Did you add and post a comment? I have redone the task, but the issue persists. Checklist:I am logged in with the PU userI...
