Group Approval getting skipped

[Vengeful]

Hi Everyone,

We have a catalog item that requires 3 approvals.

The 1st (user manager) and 2nd (AOA POC) approvals are working, but the 3rd one (AOA Head) is being skipped.

Skipped error

Group approval setting

// Set the variable 'answer' to a comma-separated list of group ids or an array of group ids to add as approvers.

answer = [];

var country = current.location.country.toString();
var groupName;

if (country == 'Singapore') {
	groupName = gs.getProperty('glide.aoa.atsh_techmgr');
}
else if (country == 'China') {
	groupName = gs.getProperty('glide.aoa.atc_techmgr');
}
else if (country == 'Korea, Republic of') {
	groupName = gs.getProperty('glide.aoa.atk_techmgr');
}
else if (country == 'Malaysia') {
	groupName = gs.getProperty('glide.aoa.atm_techmgr');
}
else if (country == 'Taiwan') {
	groupName = gs.getProperty('glide.aoa.att_techmgr');
}
else if (country == 'United States') {
	groupName = gs.getProperty('glide.aoa.ati_techmgr');
}
else if (country == 'Japan') {
	groupName = gs.getProperty('glide.aoa.atj_techmgr');
}
else if (country == 'Portugal') {
	groupName = gs.getProperty('glide.aoa.atep_techmgr');
}
else if (country == 'Vietnam') {
	groupName = gs.getProperty('glide.aoa.atv_techmgr');
}
else {
	groupName = gs.getProperty('glide.aoa.amk_techmgr');
}


if (groupName != '') {
	var gr = new GlideRecord('sys_user_group');
	if (gr.get('name', groupName)) {
		answer.push(gr.sys_id);
	}
}

[Vengeful · Accepted solution]

I have my solution here.

The sys property of the groups I made are not working.

So I used the 'If' condition core instead.