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Resolved! Global search not displaying closed tickets

Our instance was recently upgraded to Vancouver and we have enabled NextExperience now. Earlier we were using UI16. Back then global search would return closed tickets also in search results, but post upgrade they are not appearing in the search. Any...

How to use and Why to use Workflow Input variable

Hello all, Good morning. I have a catalog item with few variables created and a workflow is attached.But I also created a variable by clicking Edit Inputs on the workflow. Can someone tell me what is the use of creating this variable and how to acces...

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Lucky1 by Tera Guru
  • 989 Views
  • 3 replies
  • 1 helpfuls

Resolved! Demo data on PDI for task practice.

Hi, I am new to the Sys Admin career journey. Asides from the Knowledge Check Tasks that accompanies the modules in Now Learning, is there some way I can load Demo Data into my PDI for practice, and maybe even find more practice tasks to try my hands...

Jmyekn1123 by Tera Contributor
  • 2056 Views
  • 10 replies
  • 7 helpfuls

Reference Qualifier reverts to simple after Save

Hi, I have added a script into the Reference Qual field after changing the Reference Qualifier to Advanced:  But after saving, it reverts to Simple:   Will this affect how it runs? Will it not run the script because it's showing as Simple or will it ...

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通知メールへの承認・却下リンクの挿入

ServiceCatalogを使用した申請フローの構築に関して質問です。承認者へのメール通知とともに、メール内で承認・却下ボタンを押すことで承認テーブルへの反映をさせたいのですが、ドキュメント等資料を見てもよくわかりません。設定方法を教えて頂けますと幸いです。

Resolved! Background Script

How to write background script that will give you list of user whose location is empty. 

kusumgautam by Tera Contributor
  • 1336 Views
  • 9 replies
  • 12 helpfuls

Resolved! Role assignment in applications and underlying modules

Hey everyone,I am doing the Servicenow Administration Fundamentals course at the moment and was wondering why in Lab 4.2 the role was assigned to the apllication as well as the underlying modules.wouldn´t the roles be inherited to the modules anyway?...

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eMaleklo by Tera Contributor
  • 743 Views
  • 2 replies
  • 2 helpfuls

add image in a report template in the header or footer

is there a way to add an image in the common report in servicenow when printing it in PDF for example???? I saw that snguru has a method to do this using script, but I want a way without the use of code. I tried to create a header and footer template...

Community Alums by Community Alums  
  • 454 Views
  • 1 replies
  • 0 helpfuls