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SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
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Forum Posts

Dashboard Questions

Hi!  I just created an account on this site, and this is my first post.  Please let me know if there is a more appropriate place to post this question. I have just started working on my first dashboard, and it looks like there is a dizzying array of ...

thomasm516 by Mega Contributor
  • 1148 Views
  • 3 replies
  • 1 helpfuls

How to insert record producer in service portal

I have created a service portal page for courses.-Created portal header called Course-When i click on the course, it is redirecting to course page.- When i click on add new course , a record need to be added in the page(created record producer for th...

Resolved! Lookup select box choices not visible to end users

I have a variable which is Lookup Select Box, but in the Service Portal the choices are not displaying to end users.question=18df04358733b9101e3610283cbb359c ---> sys ID of the question End users view in Service Portal  

MerzaLyn_0-1708562448219.png MerzaLyn_1-1708562591278.png
Merza Lyn by Giga Guru
  • 1349 Views
  • 4 replies
  • 0 helpfuls

Resolved! Group of Alerts

Hi, Its a questions regarding ITOM Health (Event Management)How do alerts get grouped together to form a Group of Alerts? for testing can I create a Group of Alerts? thank you

George18 by Tera Expert
  • 907 Views
  • 3 replies
  • 2 helpfuls

Resolved! Visual Task Board Labels

I am a fresh SysAdmin currently preparing for the CSA. My organisation is looking to use Visual Task Boards for a project and in preparation I have played around with a Freeform VTB in my PDI. However, I am confused because I cannot change any of the...

andrea_s71 by Tera Contributor
  • 1931 Views
  • 6 replies
  • 3 helpfuls

Resolved! Transform map returns undefined value in the field

Hello, I was trying to understand what I might did wrong here.My goal here is to change only value from "###" to "aaa", the rest of the values should remain untouched.Unfortunately with this easy function script I am able to change the value "###" to...

Miloslav1 by Tera Contributor
  • 2265 Views
  • 6 replies
  • 1 helpfuls

how can i hide or show formatter field in a table

there is a requirement where i want to hide or show formatter field in a form, without document.getElementById or jquery because as per the client it is not the best preactice, is there any glideform method or anything apart from this i can use, also...

mishra007 by Tera Contributor
  • 427 Views
  • 1 replies
  • 0 helpfuls