Hide the value of a variable in a MRVS on a form

CCZMAX1
Mega Sage

Hi all, I have been struggling with this one for some time but to no avail.

I have a MRVS and one of the variables within auto populates with a values based on the value of another variable by using auto populate then dot walk to the field I want to set.

 

I also have a UI policy that stops the variable in the MRV being asked to be populate which I click to add a row to the variable set.  However, upon doing so you can see the value in the variable that is auto populated.

 

I tried have set the variable to hidden but this does not work.

 

Does anyone know how to either hide the variable from the grid view of the MRV or hide the value displayed within.  This is only for the the customer portal view.

 

Many thanks

Max

CCZMAX1_0-1722483944602.png

CCZMAX1_1-1722484159569.png

 

Hope this makes sense.

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

What you are describing is indeed how Multi-Row Variable Set works. Trying a Catalog Client Script, Catalog UI Policy, the hidden checkbox on the Variable, that all won't work. Just not an option. Only thing that works is the active field 😅 (which is not a serious option ofcourse).

 

Thats just how Multi-Row Variable Set works.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

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3 REPLIES 3

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

What you are describing is indeed how Multi-Row Variable Set works. Trying a Catalog Client Script, Catalog UI Policy, the hidden checkbox on the Variable, that all won't work. Just not an option. Only thing that works is the active field 😅 (which is not a serious option ofcourse).

 

Thats just how Multi-Row Variable Set works.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Thanks Mark,  I figured that's how it worked but I was living in hope.  My other thought is to create a duplicate of the MRVS and make the second MRVS hidden, which I have achieved.  Then when a variable in the first MRVS is populated, set that in the second MRVS.  Basically, populated two MRVS at the same time but one with the hidden field.  But I cannot get this to work.  

Hi ,could you share how to hidden an entire MRVS?i face same problem as you