How Can I Allow People To Change The View For Stories In The Agile Board?

[Casey23]

Hello. I have created a new view that shows some additional fields on the rm_story table. This view works great if you go to the story table and open a record from there. However, if you go into the agile board and open a story, it forces you into the scrum view and doesn't allow you to change it. I have gone into the view rules table and disabled the two views related to the rm_story table, but this didn't change the behavior. I also performed a cache.do in to make sure it wasn't a caching issue. How is that view being forced in the agile board, or how can I allow for the view to be selected by the user? Image below for reference.

[The Machine]

That is odd.  I would think if you have view rules for that, that should work.

There is also a view_changer role you can try adding.  But that will allow them to change their view on any record.

[Casey23]

Looking at that role, it appears that our licensed users already have it.

[Sumanth16]

Hi @Casey23 ,

Please refer to the below thread:

https://www.servicenow.com/community/developer-forum/view-rule-on-agile-board-sprint-planning/m-p/15...

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[Casey23]

I came across that article earlier and disabled any view rules associated with rm_story. It doesn't change the behavior.