Hi everyone, Help me in achieving the scenario mentioned below:Change request when moved to Authorize state, it is triggering approvals to a group.Once approved, the CR will move to scheduled.So, my query is, if the approvers don't approve the CR in ...
Hi,the requestor would like to see the Incident Location's time zone in a separate column in a list report. Any ideas on how to solve this without implementing a new custom field? Thanks in advance.
Hi all, My organization is looking for some information to enhance and automate our asset retrieval process. Many have suggested using Servicenows HR module or JML. We are trying to locate some concreate information on how this would work and how t...
Hi, I need to create a flow that checks if a change request is attached to the change 'related list' of my task. If no change request is attached, the flow should pause and not execute any further actions until one is attached. I can do this via a bu...
Hi,I want to find out which pattern a shared library belongs to in sn_discovery_patterns table. With regards,Venkat
I am trying the "revert to base system" for a update that was skipped on application installation. But I am getting the following error:"Your update version entry cannot be reverted because no base system version was found for upgrade x"But when I cl...
Hello Experts,We are using Washington release. We are using SPM and my question relates to pm_project record.We have 2 custom fields on the pm_project form -- (Sales Price/Piece) of type FX Currency and Sales (EUR) of type Currency.I am importing pro...
When trying to 'Revert to Base System' a skipped record after an app upgrade, we can't proceed and we're shown with this message. "Your update version entry cannot be reverted because no base system version was found for upgrade x_<my_app_scope>" The...
Hi, We have to update the user name tagged in Work notes and Additional comments. I found all the records in the sys_journal_field table and changed the Created by field to the new user name. The Activity field still show the old user name. Has anyo...
This post will cover the System log Error message: Flow Designer: No Record Found: no thrown error. The Error message Flow Designer: No Record Found: no thrown error, is atm. (Utah Release) very limited in information, both in what it concerns and it...
Hello everyone, There is a customer case record and using a UI action, we are creating an Incident.Like, when we right click on the case form and select and click on Create incident, an incident is getting created.So, once it is redirecting to incide...
This seems like such a straigtforward function but I cannot find any reason why this isn't working. I have a notification which is triggered by an event which is triggered by a Run Script in my workflow. The event works/the mail is sent. I then made ...
Hi, We're using two step checkout on some of our requests and we noticed that the Requested For field is on read only for all regular users. In our case scenario, we'd like to make this field editable as we have some admin assistants that will make t...
When searching with the KB article number on the Production instance of the ESC portal, ESC search returns knowledge articles. However, ESC search is not returning any knowledge articles when searching by KB article short description. When searching ...
I have created Record Producer i.e a request intake form. Instead of showing it in Service catalog I directly want to add it as a Tab on the Portal. So for this do i have to create a custom widget or we can skip this Step and Show it on the Header M...
