How to Copy Favorites/Bookmarks to a Different User

[MrDevanWright]

How can I copy, not move, favorites/bookmarks from one user to another?

Exporting an XML, altering the user, then importing an XML from the 'sys_ui_bookmark' list successfully loads the favorites/bookmarks for the new user. However, it also removes them from the old users account.

[Mark Roethof]

Hi there,

The export you are describing will contain exactly the same sys_id. Therefor, while changing the user, it will actually move the bookmark... since it's the same sys_id.

If you want to copy it, you can do so manually with insert and stay if its a one of. Should this be for a ton of users or frequently, you can create a script. Or... even no code using Flow Designer.

[Filip Vojt__ek]

Hi, 

I would say run the background script (don't forget to check 'record for rollback' if anything goes wrong) and just run the script (you need to replace the sys_ids of users):

copyFavourites('3eb28d4ddbf4f0104af9a2bc0XXXXXXX', '4d040b53872fd2d034e864a80XXXXXXX');

function copyFavourites(sourceUserID, targetUserID) {

	var favouritesGR = new GlideRecord('sys_ui_bookmark');
	favouritesGR.addEncodedQuery('user=' + sourceUserID);
	favouritesGR.query();

	while (favouritesGR.next()) {
		favouritesGR.setValue('user', targetUserID);
		favouritesGR.insert();
	}
}