How to create a AI agent

[warren_chan]

There's not a lot to go on here, so I'll suggest some basic documentation for starters:

https://www.servicenow.com/docs/bundle/zurich-intelligent-experiences/page/administer/now-assist-ai-...

[Anupam1]

I think this link can help you to understand:-

AI Agent Studio

If my response helped please mark it correct and close the thread so that it benefits future readers.

Thanks,

Anupam.

[Dr Atul G- LNG]

Hi @chittibella 

You can start with the Now Create Process Docs. 

https://learning.servicenow.com/lxp/en/pages/lxp-search?id=search&q=AI%20Agent&spa=1

https://www.servicenow.com/docs/bundle/zurich-intelligent-experiences/page/administer/now-assist-ai-...

https://www.servicenow.com/community/now-assist-articles/create-your-own-ai-agent-a-walkthrough-on-c...

https://www.servicenow.com/community/creator-special-interest-group/ai-agents-hands-on-demo-setup-wa...

[Aniket Chavan]

Hello @chittibella ,

If you’re completely new to this, I’d recommend starting with the resources below to get a full understanding of how to create and work with AI Agents:

• Create an AI Agent

• Create your own AI Agent! — A step-by-step walkthrough on building an AI Agent using AI Agent Studio

Since you’re already exploring AI Agents, I’d also suggest implementing one in your PDI and showcasing your use case by participating in the #BuildWithBuildAgent Challenge:

• Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

🔹 Please mark ✅ Correct if this solves your query, and 👍 Helpful if you found the response valuable.

Best regards,
Aniket Chavan
🏆 ServiceNow MVP 2025 | 🌟 ServiceNow Rising Star 2024