How to enable scope view always on header.

vidhya_mouli · ‎09-20-2023

How to enable this option where I can see what scope I am working on?

Misgana D Dauro · ‎09-26-2023

If you upgrade your instance to the Vancouver release you will be able to get the instance toolbar which will display the Application scope and update set.

if my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.

Kind regards

Misgana D.

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Dr Atul G- LNG · ‎09-21-2023

This is what I said. It may be system bug.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Nivedita Patil · ‎09-20-2023

Hi @vidhya_mouli ,

In the banner, click the gear icon.
From the System Settings list, select Developer.
From the Application list, select the application
Toggle Show application picker in header

Mark my answer correct and helpful if helps you.

Thanks,

Nivedita Patil.

Prashant Ahire · ‎09-20-2023

Make sure that the High Security plugin is enabled.
Navigate to the sys_user_role table.
Search for and select the admin record or navigate to the following link:
https://<instance-name>.service-now.com/nav_to.do?uri=sys_user_role.do?sys_id=2831a114c611228501d4ea6c309d626d
Uncheck the Elevated Privilege checkbox.
Save the record.
Flush the cache and log in to the instance again after making this change.

Dr Atul G- LNG · ‎09-20-2023

Hi @vidhya_mouli

I am not sure I did any changes in my PDI for this. It is available OOTB but yes when the context pill has bigger name then it get trim and did not show on Header menu.

Also @Prashant Ahire Developer tab is not available in next Experience.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar · ‎09-22-2023

@vidhya_mouli

Is this happening for all admins or few users?

Did you try to clear instance cache using cache.do and then logout and login again to verify if it's showing up?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader