How to Globally Set Default User Preference to Enable System Notifications?

[AnaLucíaR]

I need to massively enable System Notifications for all users in my ServiceNow instance.

This setting should apply as the default value for all users who have not yet configured this preference personally.

I previously achieved a similar task for Show help tips on forms by modifying the relevant User Preference record where the User field was empty and the System field was set to true.

I am looking for the exact Name of the User Preference record (or property) that controls the "Allow Notifications" setting, so I can set its default Value to true globally.

Could you please provide the correct Name of the preference for system notifications?

[kaushal_snow]

@AnaLucíaR ,

User preference that controls whether a user receives system notifications isn’t controlled by a special notification user preference record but rather by the notification field on the user record (sys_user.notification), which is the backend field that the allow notifications toggle in the user preferences ui maps to,.......so to globally set the default for all users who haven’t set their own preference you would create or update a default sys_user_preference record with the name matching that preference (effectively replicating the notification attribute for users when the user is empty and system is true), because default preferences only apply to users who haven’t configured their own settings......

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