How to send a message to a user without sending an email

[bonsai]

Is it possible to send a message to the user without sending an email?
The idea is to display it on a bell icon at the top of the screen.

Ideally, I want to notify the user that a long-running background script has completed.
I don't need to send an email, but I'm looking for a way for the user to be notified.

[Dr Atul G- LNG]

Hi @bonsai 

I have doubts, as it requires some trigger initiation , so it should be available via chat or email only.

[Ankur Bawiskar]

@bonsai 

the bell notifications are wokspace provider notifications and they require some record change etc

In your case you can try to use UI script and show some message to user as alert etc

Usually those are configured when INC is assigned or INC is commented etc

Provider notification 

Create provider notification 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏