hyperlink in servicenow report

Jori
Giga Guru

Hi,
I created report for shipped active RITM's and i want the report to have clickable link to the tracking page.
the RITM form has string field for the tracking code 

i created string label with default value for the tracking page and HTML function field in RITM table that uses glide function to combine the tracking page and the tracking code from RITM form. the output looks fine, but it is not clickable.

JoriSimola_0-1681476257214.png

 

JoriSimola_2-1681476510474.png


the track field has correct value but i would like this to direct to the page when i click it.

or is there perhaps easier (or correct) way to do this? 🙂

-jori

1 ACCEPTED SOLUTION

Jori
Giga Guru

Url function field with function definition glidefunction:concat(u_tacking_link,u_tracking_code) created wanted result

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2 REPLIES 2

Jori
Giga Guru

im trying to add default value to the html field that would contain the string field values u_tracking_link that contains the correct URL to the postal courier tracking page + u_tracking_code that our agent adds to RITM form when order has been made. The combined URL is correct when the output is generated in string field, but it does not show any value in HTML field.

HTML field / default value:
<a href="https://${current.u_tracking_link}${current.u_tracking_code}">Track</a>

Jori
Giga Guru

Url function field with function definition glidefunction:concat(u_tacking_link,u_tracking_code) created wanted result