I am not able to login to my PDI

[NaagaProcori]

I am not able to login to my PDI. My password is not working, I tried resetting the password but still I am unable to login.

[Danish Bhairag2 · Accepted solution]

Hi @NaagaProcori ,

Servicenow is performing certain data centre migration activity due to which PDI present in old data centre will be pulled back by servicenow meaning they will not be available to us. Once the migration is completed to new data centre we need to request new PDI's.

You can read this blog for more details:

https://www.servicenow.com/community/developer-blog/important-update-pdi-infrastructure-migration-ex...

Thanks,

Danish

[Dr Atul G- LNG]

Hi @NaagaProcori 

dont worry, today on 1st feb Sn moving the PDI to new data centre and due to this , your PDI is not working and possibly you may loose PDI.

Try tomorrow with same password.

[Mark Roethof]

"dont worry" "you may loose PDI" 😁

[AndersBGS]

Hi @NaagaProcori ,

have you logged in through https://developer.servicenow.com/dev.do and tried to pres “start building” instead of going to the instance URL and login?

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders