I need to add sc_req_item to the time sheet portal

Bcrant
Tera Contributor

Good afternoon, all.

 

I have a request to add RITMs (sc_req_item) to the tasks lookup on the time sheet portal. Currently only incidents and catalog tasks are pulling. I've added sc_req_item table to the widget "time card portal - task selector" but I'm only seeing INC and sc_tasks.

 

Please let me know if you have any suggestions.

 

Bcrant_0-1674595060758.png

 

1 ACCEPTED SOLUTION

Shruti
Mega Sage
Mega Sage

Hey,

Press Ctrl+right click on Time card portal main container widget instance

Add 'sc_req_item' to the Additional options, JSON format -> task selector options -> values -> tables

Save the widget instance and refresh the portal page

ShrutiW_0-1674619566418.png

 

View solution in original post

2 REPLIES 2

Shruti
Mega Sage
Mega Sage

Hey,

Press Ctrl+right click on Time card portal main container widget instance

Add 'sc_req_item' to the Additional options, JSON format -> task selector options -> values -> tables

Save the widget instance and refresh the portal page

ShrutiW_0-1674619566418.png

 

Bcrant
Tera Contributor

@Shruti  thank you for your assistance! I only updated the script on the task selector widget and not the main container as you noted. This is working perfectly now.