User not appearing in Assigned to field though part of assignment group

sbeginner
Kilo Guru

User is part of assignment group is Active but is not appearing in assigned to field. I have checked reference qualifier for Assigned to field and it says user should have itil role. And the user has itil role but still not appearing

 

Reference qualifier:

sbeginner_0-1674711985425.png

 

user profile:

sbeginner_1-1674712077965.png

 

1 ACCEPTED SOLUTION

Sebastian R_
Kilo Sage

Story Assignment is working a bit different. If you use OOTB it has the following behaviour for a story.

  1. Case 1: Return all users associated with the story's sprint's team members (Table scrum_pp_sprint_team_member)
  2. Case 2.1: Return all users in the story's release's default team (scrum_pp_release_team_member)
  3. Case 2.2: Return all users from all the members of all the teams in the story's release (scrum_pp_team / scrum_pp_release_team_member)
  4. Case 3: Return all the users with the scrum_user role

 

So if you have a sprint selected make sure that the user is part of the sprint as team member.

The assignment group has no effect here

View solution in original post

3 REPLIES 3

Sebastian R_
Kilo Sage

Do you have a dictionary overwrite for the assigned_to field which maybe overwrites your reference qualifier on top?

Hi @Sebastian R_ ,Thanks for your reply. Yes after you mentioned I checked and found there is a dictionary override.

sbeginner_0-1674718787455.png

I* checked the function in the script include but not able to get what it means. Can please help

ScrumSecurityManager.getStoryDotAssignedTo = function (recRmStory) {
   return ScrumSecurityManager.impl().getStoryDotAssignedTo (recRmStory);
};

There is only this two lines in this function  

Sebastian R_
Kilo Sage

Story Assignment is working a bit different. If you use OOTB it has the following behaviour for a story.

  1. Case 1: Return all users associated with the story's sprint's team members (Table scrum_pp_sprint_team_member)
  2. Case 2.1: Return all users in the story's release's default team (scrum_pp_release_team_member)
  3. Case 2.2: Return all users from all the members of all the teams in the story's release (scrum_pp_team / scrum_pp_release_team_member)
  4. Case 3: Return all the users with the scrum_user role

 

So if you have a sprint selected make sure that the user is part of the sprint as team member.

The assignment group has no effect here