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01-25-2023 09:53 PM
User is part of assignment group is Active but is not appearing in assigned to field. I have checked reference qualifier for Assigned to field and it says user should have itil role. And the user has itil role but still not appearing
Reference qualifier:
user profile:
Solved! Go to Solution.
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01-26-2023 12:52 AM
Story Assignment is working a bit different. If you use OOTB it has the following behaviour for a story.
- Case 1: Return all users associated with the story's sprint's team members (Table scrum_pp_sprint_team_member)
- Case 2.1: Return all users in the story's release's default team (scrum_pp_release_team_member)
- Case 2.2: Return all users from all the members of all the teams in the story's release (scrum_pp_team / scrum_pp_release_team_member)
- Case 3: Return all the users with the scrum_user role
So if you have a sprint selected make sure that the user is part of the sprint as team member.
The assignment group has no effect here
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01-25-2023 10:52 PM
Do you have a dictionary overwrite for the assigned_to field which maybe overwrites your reference qualifier on top?
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01-25-2023 11:47 PM
Hi @Sebastian R_ ,Thanks for your reply. Yes after you mentioned I checked and found there is a dictionary override.
I* checked the function in the script include but not able to get what it means. Can please help
ScrumSecurityManager.getStoryDotAssignedTo = function (recRmStory) {
return ScrumSecurityManager.impl().getStoryDotAssignedTo (recRmStory);
};
There is only this two lines in this function
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01-26-2023 12:52 AM
Story Assignment is working a bit different. If you use OOTB it has the following behaviour for a story.
- Case 1: Return all users associated with the story's sprint's team members (Table scrum_pp_sprint_team_member)
- Case 2.1: Return all users in the story's release's default team (scrum_pp_release_team_member)
- Case 2.2: Return all users from all the members of all the teams in the story's release (scrum_pp_team / scrum_pp_release_team_member)
- Case 3: Return all the users with the scrum_user role
So if you have a sprint selected make sure that the user is part of the sprint as team member.
The assignment group has no effect here