I would like to implement a function similar to copying an incident in a portal form widget.I would like to use the field values of the record currently being displayed and post them as the initial values of the record producer.Is this possible?I...
Incident is created and comment was added but still its shows "Did you add and post a comment?"
Hi All, I am trying to convert large yaml file to json with the with the help of yaml json convertor by it is not working for me as those yaml files are too large and have lot of unstructed data it. is there any other way to convert yaml to json
Hello everyone, Its my first question here in the Community. Unfortunately I haven't found and answer for that question anywhere else. I hope you can help me We have a requirement to be able to generate PDFs of Tickets (Incidents, Changes, Problems....
hi Team,If Zuric is not allowing to created the new workflow, what is plan to existing workflow upgrade.
Sometimes, when customer is trying to add the comment in the case in the csm portal, the comments are adding mutliple times where it should be added only once. Please help
Any recommendations for that to focus on during the studying session?the training path is enough? or should I check another documentation?.
Hi Community,I’m new to ServiceNow and come from a Telecom domain background. I’ve started the Certified System Administrator (CSA) path and I’m working through ServiceNow Administration Fundamentals on Now Learning.I’d appreciate guidance to streng...
When creating a nested Menu (not Taxonomy) I can create the Menu items along the path I want to have them nested. For example, Root item/1st Level/2nd Level. When I sync these in APN, I always get a duplicate entry, if it is Active it will show as ...
The system is not showing up the "Capture asset tags" modal for a hardware model when clicked on receive button on the receive button on the proc_po record. WHat could be the reasonIn the screenshot I 've provided, it is not showing for the 1st item ...
What kind of questions are asked in the CSA exam? Are there more scenario-based questions?
Since Zurich, we've been experiencing a mysterious bug when users don't have view switching permissions.When they hover over a record form, a mysterious message appears. We'd like to resolve this issue.Is it possible to turn off the message that app...
What kind of questions are asked in the CSA exam? Are there more scenario-based questions? Also, one of my friends had given the CSA exam about a year ago, she said that there was section-wise cutoff. When I checked the 'Review your exam results (Mai...
I need help with a specific customization. When a user reports a problem and the solution takes time, after the shift change the incoming user cannot follow up on the ticket (since it was created by the user who finished their shift). How can I make ...
