Good afternoon all,I have a request from our Facilities team leader for two members to be added to their group to manage a certain type of request. The staff members are from other departments in the organisation. Requirements:Both members need to on...
I want to enable bell icon notification for change approvals. For example, if we create any normal change request then approval should get notification on bell icon that they need to approve that request
Hi Team, A user has 'itil' role and report is shared to him still he can not see report created on incident table. - still showing error 'report only visible to specific user or group' What can be the possible issue here. Thanks in advance.
I'm developing a portal screen that I intend to display in the platform's content frame.I tried to get the URL using "var urlParams = new URLSearchParams(decodeURIComponent(top.location.search));" in the catalog client script, but nothing was retriev...
I've created a function that retrieves values from a portal record form and copies them to a catalog item input form.The values are retrieved from the form screen and set in the input form using a catalog client script.A variable set has been imp...
while connecting the LDAP server getting the error , the error attached below screenshot
I've been considering a way to use record information from a form widget displayed on a portal screen to perform client processing in another widget.I discovered that there is a way to customize the form widget and pass the displayed data to another ...
Hello everyone,I am new to ServiceNow System Administration.What are the best practices you recommend for beginners to get comfortable with the platform?Thank you.
Hello,I need to display 2 fields like "number" and "name" in the reference field. So, both are searchable and displayed.How to achieve that? I potentially have an answer but want to check and confirm.By adding the following attributes would display t...
I was able to temporarily save catalog items I created using the draft feature.Is it possible to submit a catalog item using someone else's record saved as a draft?Normally, only your own draft items are displayed.
Hello, What are some good recommendations in Udemy for practice CSA questions?
Below are the requirements.Are there any out-of-the-box features that meet these requirements?I thought I could use a database view,but is there a limit to the amount of information that can be displayed?- There are two custom tables.- The two tables...
I'm using a database view.The database view displays information from two custom tables.I believe the database view's function is to display only records that meet the same criteria.Is there a way to display all records from two tables in a single da...