Day in the life
What's it like as a sysadmin today with the AI tools being implemented?
Forum Posts
the HHD is not installed my practice Lab instance.
The Infinit HHd is not in my practice lab instance.. Can anyone walk me through how to fix it so i can work on my lab tasks please?
ServiceNow admin
Hi, my Microsoft Teams Graph Spoke in my instance, does not install. what do I need to do?
Unable to Delete old tasks in ServiceNow
I am trying to delete old tasks in ServiceNow, but the records are not getting deleted even after following the usual steps. I checked the list view, filters, and related options, but the delete action is either not available or not working.I also tr...
CSA Exam Preparation
I am currently on the Administration fundamentals on demand and the lab examples are on sped up and hard for me to follow.. what do i do to be able to complete my lab practice questions
Implementing the new platform analytics
Has anyone implemented the new paltform analytics dashboards and reporting? What roadblocks occured, and user feedback did you receive?
User unable to read articles in a particular Knowledge Base (KB)
Hi Everyone, Can you please assist? I have an issue with the user who can't view knowledge articles in a particular knowledge base. I don't think this could be roles issues, hence the user can read/view in some other knowledge base. Please help me fi...
CSA certificate
Hi everyone, I´m on my journey to become a CSA as I understood I can do it for free once I´m done with the 3 levels for the System Administrator career?
On-Call Tool?
The tool that we use for on-call scheduling/routing/etc has been acquired, so we're currently evaluating the different tools on the market. I'm looking to tap in to the wisdom of the crowd! What tool does your company use? How well does it integrate ...
Resolved! HTML Field Right Click
Hi All, We've just had some strange behaviour reported to us since upgrading to TOKYO. When a user right-clicks on a HTML field within a record, it doesn't show the expected context menu. Instead it shows like below. ActualExpected The only way of ...
what is Servicenow CPQ ?
can we practice in my free instance?
Resolved! Users assigned the relevant role will be automatically redirected to a new screen after logging in.
I was looking for a way to automatically log in to the employee center using SSO. https://www.servicenow.com/community/sysadmin-forum/i-want-to-enable-m365-users-to-log-in-to-the-employee-center/m-p/3532275#M22970 However, the method you suggested d...
Resolved! Authentication to remote instance failed Method failed
user name andpassword successs fully cfreated and saved when i try to connect to remote source
Resolved! How to configure MRVS when submitting catalog items using a script.
I need to submit a large number of catalog items for testing purposes.I tried submitting them using a flow, but I couldn't set the lookup variables for the selection boxes, so I gave up.I thought I could submit them using a script, but I'm having tro...
previewed update set xml
Hi team, I have a couple of update sets which are in previewed state in prod. I have to get those update sets from prod and move it to dev.Unfortunately for previewed update set i am not getting the 'export to xml' link.I see that the 'export to xml'...
