Resolved! Key skills a SysAdmin should have?
Hello,Im new to working with ServiceNow. Any advice on basic everyday task an admin should know starting out?
Forum Posts
Resolved! Duplicate Group Names
An attempt was made to create a new assignment group. It was the first time such group name was initiated by me. However, the error message received was "The group name is alrady in use, please create another group name." Is there a way I can find...
Resolved! New certified CSA
Dear Community,I was just certified as a Snow System Admin. I would like to get some advice on how to increase my chances of securing a job as a System Admin. I have been a SNow fulfiller for over 08 months. Do I need additional trainings?Any recomme...
Customizing Mobile Browser View in ServiceNow
Currently working on customizing the mobile browser view in ServiceNow (Xanadu version). We rarely ever use ServiceNow on our mobile devices but we need to make some changes. When accessing incident tickets via a mobile browser (Google Chrome), the v...
Configuring Business Days Calculation in Platform Analytics
Hello,I would like to know how to configure the calculation using business days on Platform Analytics.Specifically, when using a filter like “tickets unassigned for more than X days,” how can I automatically exclude weekends so that the calculation i...
Resolved! Get URL with catalog client script
I want to get the browser URL in a catalog client script.However, there is no API available, and I can't get it even with "window.location.href".What should I do?My goal is to get the parameters set in the URL.When a widget on another page is execute...
How can I set reference filters of search condition in List of records?
Hi ,How can I set reference filters of search condition in List of records?In the filter by default it shows only all, I need to set the filter if the group type is itil only.
Resolved! CMDB and data Governance
Is there anybody out there that can help me? I am looking for a general overview on the governance of configuration data within the CMDB and how this applies to anything that is built. Any assistance would be greatly appreciated. Thanks in advance.
429 API rejections
Hello,Does anyone out there know where inbound rejected API transactions (429 rejections) get logged?We are getting close to overloading our API and i would like a hard number on these rejections.You can see rejections on the stats.do page under API_...
CSA Exam Voucher
Hello, Please, i would like to know if there are schemes available for free exam vouchers? Done with my Sys Admin trainings and would sincerely want to write my CSA exam. ServiceNow, great career path actually!
Platform Header text matches background color
I need help finding where to change the banner text/icon color in Theme Builder. As you can see here, until highlighted the page name is black text like the banner. Same with the icons next to the profile picture: I do not see a place to adjust the p...
Resolved! ServiceNow System Administration On Demand Training
Just now I have completed ServiceNow: ServiceNow Administration Fundamentals On Demand
Resolved! Preventing SCTASK Closure if Linked CHGs Are Still Open
I’m trying to prevent catalog tasks (SCTASKs) from being closed if there are still open change requests (CHGs) linked to them.I know that it’s possible to block RITMs from closing when they have open SCTASKs. For reference, here’s an Business Rule I ...
Just Complete My System administration course
Hello,Just Complete My System administration course.
