I would like to know how knowledge portal search works.
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‎02-20-2025 04:50 PM
When searching for published knowledge articles, they may not appear.
When searching for a full match, it may not work, and partial matches may appear.
I would like to know how the search works and whether the index is managed in the same way.
Example: If you publish an article with the title "test_test_test☆", it will not appear when you search for "test_test_test☆"
It will appear if you just use "test"
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‎02-20-2025 06:33 PM
Hi @bonsai ,
Please check this thread for knowledge search basics, however this is old post but good to read.
-Thanks,
AshishKM
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