I thought of using "Update Sources" to get the update set from the development instance.But I couldn't get all the update sets.What you cannot retrieve is not an update set that was created on the development instance, but one that was applied to the...
If you're like me and could not see the latest version of the store application after upgrading to Vancouver, there's a simple solution to ensure you're up-to-date. Head over to the application manager and follow these steps: Locate "Last sync with s...
Hello! I am currently enrolled in the NextGen program (currently in week 6) and have just completed the Associate System Administrator course. Now that I have the "know-how", I think it would be helpful for myself, as well as other NextGen students, ...
Hi all, I am trying to query all open requests for a particular item, where approval has been requested but there has been no action (approve or reject), and I need to get the name of the person that is waiting to approve/reject the request. I can f...
Hi, Please let us know using ACC-V how to perform any File based discovery to scan any folders or directories for finding any dumps kept on any Hardware drive letter c:, d:. Thanks,Vishal
Hi Anyone been able to code Tags to auto-add to the work notes so you can have a history of tags used
Morning everyone I have a weird scenario today. Variables disappear from the RITM in the service catalog. I attach a screen recording It shows at first, but about 20 seconds into the recording you can see, when I open the record, the information is s...
Hello, I am trying to make a specific KB document public. I have went to the sys_public and listed kb_view as public. I have also made the kb homepage public. From the KB itself, I am getting a message saying "the kb_view UI page is public-users are...
Can you add attachments to quick messages?
We're a couple months into our launch and got a question about delegation. I went into my profile to review delegation before contacting the customer and noticed we don't have ANY of the tabs mentioned in the how to video. How to Our System I...
Good morning developers.I have a query for everyone to see if anyone can solve it. I have been asked for a report that the headers of some reports come in a different style to the one that comes out of the box. I mean, they want the report headers to...
Hello everyone! My name is Swapnali Juwatkar, I am looking to build my career in ServiceNow.I am working as an ITSM Knowledge Manager. I am from a non-developer background. Currently, I'm learning from the Now Learning platform and planning to prepar...
Hi,I created a VA topic and i want to allow only one company to use it.The "who can access this topic" options seem to be quite limited.is scripting the only way to do the restriction if i dont want to create new system role?
I am trying to create a flow that changes the state of a RITM when the state of a story, that belongs to the RITM is changed. However, I am unable to find the sc_req_item table in the Data pill to define the action of my if-flow. I have defined the r...
Hey everyone, I am facing a weird issue, I created a template but I captured it in update set when I finished the template. I was not capturing it from the moment i started making it. Screenshot of the template : Now when I move the update set to the...
