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08-11-2025 01:40 AM
Hello together,
I have a question about cloning from a LIVE instance to a DEV instance.
In this article, which describes post-clone and pre-clone activities very well, it says that I should disable notifications before cloning.(Post-Cloning Checklist - Support and Troubleshooting)
Why is that?
Since I am cloning to a dev instance where notifications cannot be sent by default, I can theoretically leave it out, right?
Thanks in advance, and if you have any experience or tips regarding cloning and what to look out for, or what is often forgotten with preserver/excluded records, please feel free to write.
Greetings
Simon
Solved! Go to Solution.
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08-11-2025 02:59 AM
Hi @simonvolkwe
Did you get a chance to look at the OOTB post-cleanup scripts?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-11-2025 02:40 AM
Hi @simonvolkwe
You can check under clone profile, else you can do it after cloning manually.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-11-2025 02:49 AM
yes you need to do this as part of post clone script.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-11-2025 02:56 AM
Thank you all.
Ok then I will create these scripts.
If this is a task which has to be done by every cloning process.
Why isnt Service Now building one OOB(default) Post clone script? There are plenty of default Excludes, Preservers and post clone scripts?
I feel like this should have been part of it.
Greetings
Simon
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08-11-2025 02:59 AM
Hi @simonvolkwe
Did you get a chance to look at the OOTB post-cleanup scripts?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-11-2025 03:07 AM
Ohh so it is an OOB post cleanup script.
Thank you very much thats the answer to my question. ^^
My bad sorry i only looked into all cleanupscripts which were already part of my clone profile.