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04-10-2025 01:16 AM
I would like to hide the yellow highlighted part of the cell context menu.
Or I don't want the cell context menu to be displayed at all.
Is it possible to implement either of these?
Solved! Go to Solution.
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04-10-2025 01:42 AM
"Assign Tag" is Context Menu (sys_ui_context_menu)
The other things are UI actions on task or global table, you can override for your incident and hide those
https://instanceName.service-now.com/sys_ui_action_list.do?sysparm_query=name%3DArchive%20Record%5EORnameLIKELive%20Feed%5EORnameLIKEAdd%20to%20Visual%5EORname%3DAssign%20to%20me%5EtableSTARTSWITHglobal%5EORtableSTARTSWITHtask&sysparm_view=
Steps
1) open the Form Context Menu
2) change the table to incident and set Active=False
3) Right Click Form -> Insert and Stay
If my response helped please mark it correct and close the thread so that it benefits future readers.1
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-10-2025 01:21 AM
Hi @bonsai
These are all UI actions, and you need to check the visibility of them.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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04-10-2025 01:42 AM
"Assign Tag" is Context Menu (sys_ui_context_menu)
The other things are UI actions on task or global table, you can override for your incident and hide those
https://instanceName.service-now.com/sys_ui_action_list.do?sysparm_query=name%3DArchive%20Record%5EORnameLIKELive%20Feed%5EORnameLIKEAdd%20to%20Visual%5EORname%3DAssign%20to%20me%5EtableSTARTSWITHglobal%5EORtableSTARTSWITHtask&sysparm_view=
Steps
1) open the Form Context Menu
2) change the table to incident and set Active=False
3) Right Click Form -> Insert and Stay
If my response helped please mark it correct and close the thread so that it benefits future readers.1
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader